{"id":5921,"date":"2019-02-06T11:51:39","date_gmt":"2019-02-06T11:51:39","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=5921"},"modified":"2023-12-06T05:20:57","modified_gmt":"2023-12-06T05:20:57","slug":"recruiting-digital-literacy-soft-skills","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/recruiting-digital-literacy-soft-skills\/","title":{"rendered":"Your Old School Recruiting Methods Won\u2019t Work in the Digital Age"},"content":{"rendered":"Once, the \u201cideal employee\u201d was an individual who could check off all the right boxes.\n<p style=\"padding-left: 60px;\">At least three years of relevant experience: <em>check<\/em>.\nProficiency on such-and-such software platform: <em>check<\/em>.\nGraduated from <em>X<\/em> tier university: <em>check<\/em>.<\/p>\nAt the time, such qualifications seemed like enough to predict who would succeed in the job, and who wouldn\u2019t. But in the fast-changing digital workplace, you need employees with an entirely <a href=\"https:\/\/www.walkme.com\/blog\/5-critical-employee-skills\/\" target=\"_blank\" rel=\"noopener noreferrer\">new set of traits<\/a>, skills, and capabilities to ensure organizational success.\n<h2>Digital transformation calls for new talent requirements<\/h2>\nHR leaders are increasingly realizing that employees who seem great on paper might still lack the skills necessary to thrive during periods of major change, such as <a href=\"https:\/\/www.walkme.com\/glossary\/digital-transformation\/\" target=\"_blank\" rel=\"noopener noreferrer\">digital transformation<\/a>.\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><em><strong><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/blog\/first-100-days-digital-transformation\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dive Deeper: How to Ensure Human Capital Success in Digital Transformation<\/a><\/strong><\/em><\/span><\/p>\nThe introduction of digital tools in the workplace has opened our eyes to new talent needs: those related to technology as well as &#8220;soft skills.&#8221;\n\nDemands for these talent categories have created <a href=\"https:\/\/www.walkme.com\/blog\/talent-shortage-improve-training\/\" target=\"_blank\" rel=\"noopener noreferrer\">skills gaps and a talent mismatch<\/a> for many companies, placing them at a great disadvantage during digital transformation.\n<h3>The skills gap is widening<\/h3>\nAccording to research from <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/skill-shift-automation-and-the-future-of-the-workforce?cid=other-eml-alt-mgi-mck-oth-1810&amp;hlkid=013eab22e4ca473aa4301e6a665189aa&amp;hctky=10324698&amp;hdpid=5e509231-17b4-465a-8942-c2f58b1db936\" target=\"_blank\" rel=\"noopener noreferrer\">McKinsey<\/a>, companies are going head to head for workers with advanced IT and programming<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-5925\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_515426818-2-1.jpg\" alt=\"soft skills\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_515426818-2-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_515426818-2-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_515426818-2-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/> skills. Demand for high-level <a href=\"https:\/\/www.walkme.com\/blog\/ceo-concerns-digital-skills\/?utm_source=blog&amp;utm_medium=inlink&amp;utm_campaign=proceed_ratio\" target=\"_blank\" rel=\"noopener noreferrer\">digital skills<\/a> is expected to rise by as much as 90% from 2016 to 2030.\n\nMany companies even lack staff with basic digital capabilities. Out of the 25 skills analyzed by McKinsey, the need for general digital skills is expected to increase by 69% over the same time period. The demand for greater social and emotional skills is also rising across all industries by 26%.\n\nAcquiring a different breed of talent demands a new approach to recruiting. Making the proper changes is fundamental to digital transformation success\n<h3>Know what you\u2019re looking for<\/h3>\nDigital literacy is critical for employees during technology-driven change and to succeed in a digital business landscape in general. But being digitally literate requires learning \u2014 very few candidates will come to you with expertise on all software platforms used throughout the business.\n\nA high volume of software, combined with complex and <a href=\"https:\/\/www.walkme.com\/blog\/version-updates-digital-adoption-plan\/\" target=\"_blank\" rel=\"noopener noreferrer\">frequent updates<\/a>, means achieving high-level usability is a challenge for everyone. You can\u2019t expect any candidate to be a master of your digital tools without a <a href=\"https:\/\/www.walkme.com\/blog\/contextual-learning-employee-training\/\" target=\"_blank\" rel=\"noopener noreferrer\">top-tier training solution<\/a>. Instead, look for people who are comfortable using technology and who demonstrate an ability to learn digital platforms.\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><em><strong><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/pages\/training-end-user-training\/?eco=training&amp;adin=recruiting-digital-literacy-soft-skills-ll01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">Empower your employees to master tech with a Digital Adoption Platform (DAP). Request a demo.<\/a><\/strong><\/em><\/span><\/p>\n\n<h3>Soft skills are in high demand<\/h3>\nTech skills aside, the most progressive HR leaders are increasingly shifting their focus toward qualifications such as <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-5926\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_362753345-1.jpg\" alt=\"soft skills\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_362753345-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_362753345-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/02\/shutterstock_362753345-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>intelligence, aptitude, and attitude.\n\nThe ideal candidate today is creative, adaptable, self-driven, and good at problem-solving. Having people with these traits helps you support an agile, <a href=\"https:\/\/www.walkme.com\/blog\/digital-culture\/\" target=\"_blank\" rel=\"noopener noreferrer\">digital culture<\/a>, which is crucial for digital transformation success.\n\nYou also want employees who have experimental, fail-fast attitudes and who always favor innovation over complacency. Most importantly, you want people who are \u201cdoers,\u201d who are motivated and embrace challenges \u2014 even amid uncertainty.\n\nEmployees with these traits have what it takes to learn the specific requirements of the role. They are the ones who will drive your digital transformation success.\n<h2>Let go of your outdated recruiting methods<\/h2>\nNow, how do you find candidates with these traits? I\u2019ll give you a hint, you probably won\u2019t find them by simply reading a CV.\n\nYou\u2019ll recognize these \u201csoft skills\u201d by meeting your candidates face-to-face, asking nontraditional interview questions, and speaking to references.\n\nIf you want to succeed in digital transformation, you must abandon the traditional, narrow-minded approach to identifying and recruiting talent. If you judge candidates on how many years of experience they have or which university they went to, you will miss out on a valuable pool of high-potential talent.\n\nOf course, I\u2019m not suggesting experience is no longer relevant. I am suggesting it shouldn\u2019t be the first eliminating factor.\n\nAccording to <a href=\"http:\/\/press.careerbuilder.com\/2018-01-09-44-Percent-of-Employers-Plan-to-Hire-in-the-New-Year-According-to-CareerBuilders-Annual-Forecast\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">CareerBuilder<\/a>, 66% of employers are now willing to hire and train employees who exhibit the potential to succeed, even if they don\u2019t currently possess all of the desired skills and experience.\n\nAs your software systems, business model, and competition evolve, so must your approach to recruiting talent. It\u2019s time to look beyond CVs and the limited picture they give you into candidates\u2019 potential.\n\n<strong>Discover how to fulfill all of your human capital needs to support digital change in our eBook,<\/strong> <a href=\"https:\/\/www.walkme.com\/knowledge\/first-100-days-of-digital-transformation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em><strong>The First 100 Days of Digital Transformation: HR\u2019s Essential Role in Driving Successful Change.<\/strong><\/em><\/a>\n\n<div class=\"blog-bottom-text-main\"><div class=\"blog-bottom-text-sub\"><p><span><em><strong>WalkMe\u2019s Digital Adoption Platform (DAP)<\/strong> transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business.<\/em><\/span><\/p> <div class=\"blog-bottom-link\"><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=training&amp;adin=recruiting-digital-literacy-soft-skills-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion%20\" class=\"short-link-class btn-short-link-class\" target=\"_blank\" rel=\"noopener\">Request a Demo<\/a><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Once, the \u201cideal employee\u201d was an individual who could check off all the right boxes. At least three years of<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":6021,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,87],"tags":[229,334,333,211,178],"class_list":["post-5921","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-training-onboarding","tag-digital-workplace","tag-employee-recruitment","tag-employee-skills","tag-talent-shortage","tag-wmb-to"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Digital Literacy and Soft Skills: Top Employee Traits for the Digital Age<\/title>\n<meta name=\"description\" content=\"In the fast-changing digital workplace, you need employees with an entirely new set of qualifications. 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