{"id":5656,"date":"2018-12-24T15:10:05","date_gmt":"2018-12-24T15:10:05","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=5656"},"modified":"2023-12-06T05:32:53","modified_gmt":"2023-12-06T05:32:53","slug":"employee-engagement","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/employee-engagement\/","title":{"rendered":"Art or Science? How to Humanize Your Data and Boost Employee Engagement"},"content":{"rendered":"<p>Business leaders revere \u201cthe power of data\u201d to improve the employee experience and drive better engagement. But few know how to turn these numbers into meaningful results.<\/p>\n<p>When you know which raw data is valuable, you can transform it into actionable insights. With this information, it\u2019s possible to achieve harmony between your employees and digital tools, and drive a high-performance organization.<\/p>\n\n<h2>Don&#8217;t detach your data from your people<\/h2>\n<p>How many times have you heard miscellaneous data points rattled off like baseball scores or exam results? It\u2019s dull, uninspiring, and a perfect example of data communication gone wrong.<\/p>\n<p>Meanwhile, the importance of high employee engagement is well known among human resources leaders and managers alike. Strong engagement safeguards retention, contributes to <a href=\"https:\/\/www.walkme.com\/blog\/training-employee-productivity\/\" target=\"_blank\" rel=\"noopener\">higher productivity<\/a>, and boosts overall business performance.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><strong><a href=\"https:\/\/www.walkme.com\/blog\/voluntary-employee-turnover\/?utm_source=blog&amp;utm_medium=inlink&amp;utm_campaign=proceed_ratio\" target=\"_blank\" rel=\"noopener\"><em>Dive deeper: How to increase employee engagement and reduce turnover in the digital age<\/em><\/a><\/strong><\/span><\/p>\n<p>This is your opportunity to bridge the digital gap. It\u2019s not enough to identify hard data. You must humanize big data to meet employees\u2019 needs and foster engagement.<\/p>\n<p>However, too many times, businesses fail to turn cold, hard numbers into a valuable asset for its employees. If you analyze the numbers as standalone \u201cdry facts,\u201d it\u2019s easy to lose sight of the actual employees behind the data points. You\u2019ll struggle to connect the data to informing people-centric conclusions.<\/p>\n\n<ul>\n \t<li><em><strong>\u201cSurvey participation was strong at 90%.\u201d<\/strong><\/em><\/li>\n \t<li><em><strong>\u201cEngagement score was 69% but varied widely by department.\u201d<\/strong><\/em><\/li>\n \t<li><em><strong>\u201cOverall, engagement is trending slightly upward from 68% last year.\u201d<\/strong><\/em><\/li>\n \t<li><em><strong>\u201cTop driver of engagement was career development.\u201d<\/strong><\/em><\/li>\n \t<li><em><strong>\u201cThe score is 62%, which is flat from last year.\u201d<\/strong><\/em><\/li>\n<\/ul>\n<p>We often think the best way to <a href=\"https:\/\/www.walkme.com\/blog\/how-to-improve-employee-performance\/\" target=\"_blank\" rel=\"noopener\">boost performance<\/a> and revenue is to hit our businesses with hard data. But data is a tool. Like any good tool, you need to know how to use it to get the best results.<\/p>\n<p>At Culture Amp, we talk a lot about collecting and understanding employee feedback data.<\/p>\n\n<h3><em>The goal is to analyze insights in a human context \u2014 to learn to leverage the power of your existing workforce.<\/em><\/h3>\n<p>To use data effectively within your business (whether it\u2019s HR\/people data, customer data, or financial data), your decision makers must create a relevant connection between the numbers and your human capital.<\/p>\n\n<h2>3 key principles for humanizing your data<\/h2>\n<h3>1. Understand your purpose for gathering new data<\/h3>\n<p>Outlining the purpose for gathering or sharing data is key.\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-5662\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-2.png\" alt=\"employee engagement\" width=\"500\" height=\"300\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-2.png 500w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-2.png?resize=300,180 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-2.png?resize=296,177 296w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>You don\u2019t just poll your employees to discover an engagement score. The purpose of conducting an engagement survey is to identify employees\u2019 pain points, to understand the psychology behind turnover, and to build a better work atmosphere for your team.<\/p>\n<p>When you collect employee-powered data, remembering the reason why will make your insights relatable \u2014 and actionable.<\/p>\n\n<h3>2. Make the insights personal<\/h3>\n<p>When taking a data-driven approach, it\u2019s essential to personalize your results. If you are interpreting or presenting data points \u2014 think about your employees.<\/p>\n<p>What motivates your team? What makes them feel valued and satisfied in their roles? How can data empower employees and help them improve their productivity?<\/p>\n<p>Utilize the power of data to connect, build trust between employees and management, and nurture a positive <a href=\"https:\/\/www.walkme.com\/blog\/what-is-organizational-culture\/\" target=\"_blank\" rel=\"noopener\">organizational culture<\/a>.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><strong><em><a href=\"https:\/\/www.walkme.com\/pages\/change-employee-engagement\/?eco=training&amp;adin=employee-engagement-ll01&amp;land=change-employee-engagement&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">Discover how a Digital Adoption Platform (DAP) helps you boost engagement and retain top talent. Request a demo today.<\/a><\/em><\/strong><\/span><\/p>\n\n<h3>3. When you\u2019re talking to people, don\u2019t speak in \u201cdata\u201d \u2014 explain the story<\/h3>\n<p>Consider this: 4\/10. It\u2019s an isolated data point. But when <a href=\"https:\/\/www.walkme.com\/blog\/how-storytelling-drives-digital-transformation\/\" target=\"_blank\" rel=\"noopener\">leaders use storytelling<\/a>, you can inspire your employees to <img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-5661\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-1-1.png\" alt=\"employee engagement\" width=\"500\" height=\"300\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-1-1.png 500w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-1-1.png?resize=300,180 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/12\/gallup-1-1.png?resize=296,177 296w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>emotionally connect with your business\u2019 story.<\/p>\n<p>For instance: \u201cIf I fail to show new potential for career growth opportunities, four out of 10 employees are at risk to leave this company within the next 12 months.\u201d<\/p>\n<p>You\u2019re using the same data point \u201c4\/10\u201d \u2014 but to create a story that motivates action.<\/p>\n<p>The objective is to keep analytics as simple as possible. When you\u2019re sharing data, your staff needs to be able to absorb the meaning of the stats easily.<\/p>\n<p>Communicate what the data points indicate to achieve buy-in from your employees. Show your team how the story impacts them and spin a narrative around the numbers.<\/p>\n\n<h2>Digital adoption is the square root of your business data sets<\/h2>\n<p>Data is only advantageous when you remember its driving force. It\u2019s critical to connect your data to the human factor \u2014 the employees\u2019 experience.<\/p>\n<p>Achieving <a href=\"https:\/\/www.walkme.com\/blog\/everything-digital-adoption\/\" target=\"_blank\" rel=\"noopener\">digital adoption is fundamental<\/a> to bridging the gap between your digital tools and human users. Only in a state where your digital tools are being used 1) as they are designed; 2) to their fullest extent \u2014 can you build a foundation for your workforce to use all of your digital investments effectively.<\/p>\n<p>When you humanize your digital workplace, you then can turn cold numbers into action \u2014 and better drive your company\u2019s vision forward.<\/p>\n<p style=\"text-align: center;\">________<\/p>\n<p><span style=\"color: #808080;\"><em>WalkMe\u2019s Digital Adoption Platform (DAP) transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business \u2014 <a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=digitaltr&amp;adin=employee-engagement-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\"><strong>request a demo today.<\/strong><\/a><\/em><\/span><\/p>","protected":false},"excerpt":{"rendered":"Business leaders revere \u201cthe power of data\u201d to improve the employee experience and drive better engagement. But few know how<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":5657,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[282,320,313,153],"class_list":["post-5656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-big-data","tag-data-analytics","tag-employee-performance","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Art or Science? How to Humanize Your Data and Boost Employee Engagement - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"You have more human capital data than you know what to do with. 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