{"id":5498,"date":"2018-11-25T09:18:27","date_gmt":"2018-11-25T09:18:27","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=5498"},"modified":"2023-05-02T15:44:39","modified_gmt":"2023-05-02T15:44:39","slug":"3-change-management-models","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/3-change-management-models\/","title":{"rendered":"3 Change Management Models to Lead a Fast-Evolving Digital Workplace"},"content":{"rendered":"

How do you overcome the enemy of your company\u2019s digital transformation?<\/p>\n

You prepare for organizational battle \u2014 consider change management<\/a> models your top line of defense against internal resistance.<\/p>\n

Change resistance stalls your plans to restructure with three dangerous words: \u201cWhy should we?\u201d<\/strong><\/p>\n

McKinsey <\/a>research reveals that every 7 out of 10 change management initiatives fall flat, and for one reason. Bad change management fails to win over employees who feel oversaturated with digital change.<\/p>\n

Over two years alone, Okta\u2019s Businesses at Work<\/a> report shows a jump in the median number of apps used by companies: a whopping 24%.<\/p>\n

Now more than ever before, enterprises are going \u201call in\u201d on stacking cloud apps.<\/p>\n

\u201cAnd companies aren\u2019t just using different apps, the average organization is also increasing the number of apps they use,\u201d according to Okta.<\/p>\n

This poses a challenge for change managers, who must execute these changes and combat growing change fatigue within organizations.<\/p>\n

Dive deeper: Here’s how to win the digital transformation race.<\/a><\/strong><\/em><\/span><\/p>\n\n

Efficiently adapting to everyday changes in the digital workplace<\/h2>\n

\"changeOnce enterprises embark on digital transformation<\/a>, change is an ongoing journey; particularly considering the modern business landscape is constantly changing.<\/p>\n

Organizations cannot view change as a one-stop event. It is vital to the health of your company to leverage a change framework \u2014 a pivotal strategy to evolve continuously on the digital frontlines. Reacting quickly to changes in the marketplace increases your bottom line faster than that of the competition.<\/p>\n

An onslaught of new software is flooding the market and changing the way organizations do business.<\/p>\n

Just look at how Salesforce has shaped the sphere of customer relationship management \u2014 or the way SEMRush has transformed search engine optimization.<\/p>\n

As enterprises integrate new digital tools into business processes, it\u2019s the user experience that suffers the negative brunt of poorly executed change. New systems have to be learned. They disrupt human habit, require frustrating changes in behavior, and breed resistance<\/a>.<\/p>\n

No company\u2019s department is safe \u2014 and it exasperating and time-consuming for employees who struggle and fail to achieve digital fluency.<\/p>\n

Daily little changes add up and demand versatility in change management models. The following three change management models will prepare you to embrace the people side of change \u2014 and equip you to evolve with the whiplash speed of disruption.<\/p>\n\n

Best 3 change management models to guide your digital transformation<\/h2>\n\n

1. Lewin\u2019s change management model<\/h3>\n

\"changeLewin is considered by many to be the godfather of change management models. Here is a closer glimpse into Lewin’s three-stage approach to organizational change management<\/a>.<\/p>\n\n

    \n \t
  1. Unfreeze.<\/li>\n \t
  2. Change.<\/li>\n \t
  3. Refreeze.<\/li>\n<\/ol>\n

    During the unfreeze stage, the organization prepares for change by critically evaluating current processes. For your business to thrive in the future of work, it is essential to address resistance to change.<\/p>\n

    Lewin\u2019s<\/a> model offers business leaders a strong tool to administer comprehensive improvements, although unfreezing takes time to fully set into motion.<\/p>\n

    The change stage is when implementation happens. Communication, support, and education are critical in supporting an enterprise-wide transition \u2014 and to confront challenges in your implementation as soon as they arise.<\/p>\n

    To reinforce change in day-to-day tasks, the refreeze step solidifies your company\u2019s new status quo. This stage helps you support your individual employees as they acclimate to new business practices\u2014 and make sure your changes stick.<\/p>\n

    When undergoing a major transformation and shifting to a digital-first business strategy, Lewin\u2019s change model offers a high-level approach to ease organizational disruption.<\/p>\n\n

    2. Kotter\u2019s 8-step process<\/h3>\n

    \"changeKotter\u2019s 8-step process<\/a> is one of the more pragmatic change management models. It\u2019s a people-oriented theory that focuses on generating momentum to sustain successful change.<\/p>\n\n

      \n \t
    1. Create a sense of urgency.<\/li>\n \t
    2. Build the change team.<\/li>\n \t
    3. Formulate your vision.<\/li>\n \t
    4. Communicate the vision.<\/li>\n \t
    5. Remove barriers to change.<\/li>\n \t
    6. Create short-term wins.<\/li>\n \t
    7. Maintain momentum.<\/li>\n \t
    8. Establish the new status quo.<\/li>\n<\/ol>\n

      This people-focused approach is adept to help leaders diffuse a common barrier that blocks digital change: employee resistance.<\/p>\n

      However, without bringing employee <\/a>feedback into the equation, this top-down approach could antagonize your staff, creating internal divide. Opening dialogue and achieving buy-in from your employees is needed to achieve Kotter\u2019s approach.<\/p>\n

      Use a Digital Adoption Platform (DAP) to ease your change management struggles. Request a demo.<\/a><\/strong><\/em><\/span><\/p>\n\n

      3. ADKAR model<\/h3>\n

      \"changeUnlike Kotter\u2019s model, ADKAR takes a bottom-up approach to change management. However, this strategy still prioritizes the needs of the people who implement changed processes. After all, your employees will drive the changes you seek to implement in your digital workplace strategy.<\/p>\n

      Flexibility shines in the ADKAR approach, which is ideal to deploy incremental changes<\/a> \u2014 especially considering small frequent changes are less disruptive.<\/p>\n

      Concentrating on the human<\/a> factor in your business means desired changes carry much stronger odds of success.<\/p>\n

      Research shows that when effective change management is implemented<\/a>, odds are on yielding a big payoff: 143% on your ROI. However, with only a quarter of companies able to sustain long-term gains from these initiatives, executing a solid change management strategy is key.<\/p>\n

      ADKAR is an acronym, touching on the five goals that need to be achieved to affect successful change.<\/p>\n\n