{"id":5448,"date":"2018-11-15T19:11:52","date_gmt":"2018-11-15T19:11:52","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=5448"},"modified":"2023-05-02T15:44:38","modified_gmt":"2023-05-02T15:44:38","slug":"software-productivity-roi","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/software-productivity-roi\/","title":{"rendered":"Decode Your Software Productivity with the Ultimate ROI Calculator"},"content":{"rendered":"<p><strong>Four million, five hundred forty-six thousand, five hundred dollars.\u00a0<\/strong><\/p>\n<p>Each year, a 2,000-employee company pays this hidden cost to use a popular CRM platform. In the digital era, businesses are paying an expensive new price: poor software usability.<\/p>\n<p>This corporate challenge is rising from low digital literacy, stealing productivity, and threatening business performance.<\/p>\n<p>Failing to use <a href=\"https:\/\/www.walkme.com\/blog\/everything-digital-adoption\/\" target=\"_blank\" rel=\"noopener\">digital tools as intended<\/a> drives up a severe tax \u2014 an expense you didn\u2019t anticipate.<\/p>\n\n<h3><a href=\"https:\/\/www.walkme.com\/roi-calculator\/?eco=digitaltr&amp;adin=software-productivity-ROI-ll01&amp;land=roi-calculator&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">Measure your software investment with the first-ever ROI calculator.<\/a><\/h3>\n<p>When your investment in new software devolves into shelfware, it does more than gather dust. It becomes a major drain on critical resources and impacts every element of the business.<\/p>\n<p>Lack of usability leads to inefficiencies and decreased employee productivity. The overall pace of business slows, while your employees get roiled by software <a href=\"https:\/\/www.walkme.com\/blog\/employee-experience\/\" target=\"_blank\" rel=\"noopener\">frustration<\/a> and even <a href=\"https:\/\/www.walkme.com\/blog\/employee-burnout\/\" target=\"_blank\" rel=\"noopener\">burnout<\/a>. Meanwhile, you could be pouring hundreds of thousands of dollars to maintain licenses that are hardly being used.<\/p>\n<p>Poor digital adoption comes at a drastic price.<\/p>\n<p><strong>Do you know what price are you paying?<\/strong><\/p>\n\n<h2>How to calculate the root of tech inefficiency<\/h2>\n<p>WalkMe\u2019s new interactive <a href=\"https:\/\/www.walkme.com\/roi-calculator\/\" target=\"_blank\" rel=\"noopener\">ROI calculator<\/a> takes a close-up into the gap between employee productivity and the digital tools they\u2019re utilizing.<\/p>\n<p>Between statistics from the U.S. Bureau of Labor and thousands of software users polled internally, WalkMe\u2019s calculator gauges how much you\u2019re losing on your company\u2019s digital investment.<\/p>\n<p>By entering in your company\u2019s size, sector, and software platform, you can determine the price you\u2019re paying for digital ineptitude.<\/p>\n\n<h2>Sinking employee productivity is pandemic, and you\u2019re paying for it<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5452 alignright\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/You-have-a-software-p.jpg\" alt=\"software productivity\" width=\"500\" height=\"313\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/You-have-a-software-p.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/You-have-a-software-p.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/You-have-a-software-p.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>Today\u2019s digital employee experience demands leaders and employees use an increasing amount of software. Yet, no one is digitally fluent enough to get the true value out of those tools.<\/p>\n<p>You have a software productivity problem.<\/p>\n<p>According to the <a href=\"https:\/\/www.bls.gov\/news.release\/prod2.toc.htm\" target=\"_blank\" rel=\"noopener\">U.S. Bureau of Labor Statistics<\/a>, employee productivity barely grew 0.3% a year over the course of five years.<\/p>\n<p>The five leading workplace factors that hurt productivity:<\/p>\n\n<ul>\n \t<li><strong>Lack of access to digital tools<\/strong><\/li>\n \t<li><a href=\"https:\/\/go.staplesadvantage.com\/workplaceindex2016\" target=\"_blank\" rel=\"noopener\">Staples <\/a>research shows that out of every four U.S. employees, three believe employers don\u2019t give them access to the latest digital tools, which they need to do their job efficiently.<\/li>\n<\/ul>\n<ul>\n \t<li><strong>App overwhelm<\/strong><\/li>\n \t<li>The modern employee uses an average of 9.39 apps per day, according to a <a href=\"https:\/\/www.businesswire.com\/news\/home\/20170918005033\/en\/Information-and-App-Overload-Hurts-Worker-Productivity-Focus-and-Morale-Worldwide-According-to-New-Independent-Survey\" target=\"_blank\" rel=\"noopener\">survey<\/a> of over 900 global business professionals. But the volume of technology is proving too hard to handle \u2014 43% of respondents reported feeling \u201capp overwhelm.\u201d<\/li>\n<\/ul>\n<ul>\n \t<li><strong>Poor digital literacy<\/strong><\/li>\n \t<li><a href=\"https:\/\/marketing.prophet.com\/acton\/media\/33865\/altimeter--the-2017-state-of-digital-transformation\" target=\"_blank\" rel=\"noopener\">Altimeter<\/a> discovered that 31.4% of executives and digital strategists surveyed listed their top challenge as &#8220;low digital literacy or expertise among employees or leadership.&#8221;<\/li>\n<\/ul>\n<ul>\n \t<li><strong>Lower employee engagement<\/strong><\/li>\n \t<li>When employees feel like their work tools are limiting their ability to be productive, the natural reaction is to disengage. According to a <a href=\"https:\/\/news.gallup.com\/businessjournal\/162953\/tackle-employees-stagnating-engagement.aspx\" target=\"_blank\" rel=\"noopener\">Gallup<\/a> poll, only three in ten U.S. workers are engaged. This \u201cstagnating engagement\u201d comes at a steep price: $450 to $550 billion.<\/li>\n<\/ul>\n<ul>\n \t<li><strong>Employee <a href=\"https:\/\/www.walkme.com\/blog\/change-6-strategies-overcome-resistance\/\" target=\"_blank\" rel=\"noopener\">resistance to change<\/a><\/strong><\/li>\n \t<li>When your workforce feels ill-equipped to improve their digital literacy or maximize proficiency on your software, they will resist the introduction of new tools and never fully leverage your digital arsenal. This automatically <a href=\"https:\/\/www.walkme.com\/blog\/software-investment\/\" target=\"_blank\" rel=\"noopener\">caps your software ROI <\/a>at $0.<\/li>\n<\/ul>\n<h2>What is your software productivity struggle costing you?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-5456\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Each-year-nine-workdays-per-employee-are-robbed-1.jpg\" alt=\"software productivity\" width=\"500\" height=\"313\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Each-year-nine-workdays-per-employee-are-robbed-1.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Each-year-nine-workdays-per-employee-are-robbed-1.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Each-year-nine-workdays-per-employee-are-robbed-1.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>Imagine you\u2019re the CIO of a food chain, and you\u2019ve reached the 500 employee mark. You\u2019re using CRM software to forecast and analyze sales for the next seasonal rush.<\/p>\n<p>What if each employee you\u2019ve hired is actually wasting six hours per month \u2014 just by misusing the software you bought to ramp up business?<\/p>\n<p>That means each year, nine workdays per employee are robbed by the software \u201cvalley of death.\u201d<\/p>\n\n<h3><a href=\"https:\/\/www.walkme.com\/blog\/version-updates-digital-adoption-plan\/?utm_source=blog&amp;utm_medium=inlink&amp;utm_campaign=proceed_ratio\" target=\"_blank\" rel=\"noopener\">What&#8217;s next? Read about the secret of maintaining productivity \u2014 even in face of version update terrors<\/a><\/h3>\n<p>A long <a href=\"https:\/\/www.walkme.com\/blog\/effective-training\/\" target=\"_blank\" rel=\"noopener\">digital learning curve<\/a> means this year, for every employee on deck, 75 hours of meaningful work are lost.<\/p>\n<p>Added together, that comes out to 18 years \u2014 37,500 salaried hours your company is throwing down the drain each year for all your CRM users.<\/p>\n\n<h2>All enterprises feel the cost of complex process frustration<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-5454\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-You-have-a-software-p.jpg\" alt=\"software productivity\" width=\"500\" height=\"313\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-You-have-a-software-p.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-You-have-a-software-p.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-You-have-a-software-p.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>Let\u2019s crunch the numbers. As the CIO of a food chain with 500 employees using HCM software, you\u2019re wasting $1,006,125.00 in software inefficiencies each year.<\/p>\n<p>Did you realize that at the same company, the cost of poor digital literacy is $39,150 more when using CRM?<\/p>\n<p>With CRM software, you\u2019re wasting $1,136,625.00 on poor software productivity.<\/p>\n<p>Now, let\u2019s say you\u2019re using other software at a banking and finance business with 1,000 on staff \u2014 you\u2019re pouring over $2 million each year into the digital wasteland.<\/p>\n<p>The bigger the company, the worse the software productivity burn.<\/p>\n<p>Look at a giant corporation in Retail &amp; e-Commerce with 8,500 employees. This enterprise will lose over $17 million on HCM. On CRM software, that same company would pay a higher price for poor <a href=\"https:\/\/www.walkme.com\/blog\/talent-shortage-improve-training\/\" target=\"_blank\" rel=\"noopener\">digital literacy<\/a>: $19 million annually.<\/p>\n\n<h2>You\u2019re stuck in a costly digital canyon<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-5455\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-Each-year-nine-workdays-per-employee-are-robbed.jpg\" alt=\"software productivity\" width=\"500\" height=\"313\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-Each-year-nine-workdays-per-employee-are-robbed.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-Each-year-nine-workdays-per-employee-are-robbed.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/11\/Copy-of-800px-\u00d7-500px-Each-year-nine-workdays-per-employee-are-robbed.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>When you first embarked on digital transformation, your main goal was to boost productivity. But the reality exposes a shortcoming in vision.<\/p>\n<p>Without diagnosing the root of software inefficiencies, you\u2019re throwing your team into a technology labyrinth with no support to get out. Failure to achieve digital literacy is inevitable.<\/p>\n<p>Unless you gain digital fluency, your business processes are stuck in software purgatory. Being at the bottom of the digital curve drags your ultimate ROI \u2014 and it\u2019s an expense that can\u2019t be ignored.<\/p>\n<p style=\"text-align: center;\">__________<\/p>\n<p><span style=\"color: #808080;\">WalkMe\u2019s Digital Adoption Platform (DAP) transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business \u2014 <strong><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=digitaltr&amp;adin=software-productivity-ROI-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">request a demo today<\/a>.<\/strong><\/span><\/p>","protected":false},"excerpt":{"rendered":"Four million, five hundred forty-six thousand, five hundred dollars.\u00a0 Each year, a 2,000-employee company pays this hidden cost to use<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":5476,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[201,169,315,153],"class_list":["post-5448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-digital-adoption","tag-employee-productivity","tag-software-roi","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Decode Your Software Productivity with the Ultimate ROI Calculator - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"There&#039;s an expensive gap between employee productivity and the digital tools they\u2019re utilizing. 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