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<\/p>\n
Waze, Google Maps, and other GPS systems give drivers confidence that they\u2019re heading in the right direction. If they do take a wrong turn, the software uses the context of their mistake to recalculate and steer them to their destination.<\/p>\n
It\u2019s no different when training employees<\/a> to use enterprise technology. As the modern workplace evolves, traditional methods of software training are becoming as obsolete as paper maps.<\/p>\n Classroom learning, manuals, and webinars are ill-equipped to address the complexity of contemporary technology.<\/strong><\/p>\n That\u2019s why more companies are seeking contextual learning solutions to guide software training.<\/p>\n\n When we talk about contextual learning, we\u2019re talking about the ability of a digital training solution to provide user support that goes beyond personalization.<\/p>\n Training tools with contextual learning capabilities have algorithms that analyze context-sensitive factors, such as the actions the user is taking, their position in the company, the goals of the department, and even the time of day to provide tailored support.<\/p>\n This breed of software, such as a Digital Adoption Platform (DAP)<\/a>, uses contextual information to anticipate the user\u2019s needs and provide on-screen guidance in real time.<\/p>\n\n Contextual learning is emerging as a preferred mode of training employees<\/a> on enterprise software because of its ability to offer guidance in the moment.<\/strong><\/p>\n GPS apps alert you when you\u2019re approaching a congested road or accident. Similarly, training solutions that enable contextual learning proactively send assistance to safeguard productivity<\/a> while employees learn to perform new tasks on the platform.<\/p>\n\n The need for new employee training solutions has emerged due to a few factors.<\/p>\n The pursuit of digital maturity, innovation, and the proliferation of cloud technology has led many companies to adopt new digital tools. As a result, employee workflow has changed in profound ways.<\/p>\n Irrespective of industry or job titles, most employees are required to use multiple software platforms on a regular basis. But high-level features, complex interface, and automatic updates from the cloud make it difficult to use these platforms optimally.<\/p>\n\n In 2017, the U.S. spent $90.6 billion on employee training<\/a> expenditures, up 32.5% from 2016,<\/strong> according to Training Magazine<\/em>\u2019s\u00a02017 Training Industry Report<\/span><\/a>. Average training costs for large companies totalled $17 million in 2017. Mid-sized companies spent an average of $1.5 million, and small companies spent $1 million.<\/p>\n Companies also provided more hours of employee training in 2017, according to the report. Employees received an average of 47.6 hours, about 4 more years than 2016.<\/p>\n Enterprise software is no small investment. That\u2019s why employee training is so important \u2014 achieving positive ROI will be impossible if your employees don\u2019t know how to use the platform.<\/p>\n Or worse \u2014 it becomes shelfware.<\/p>\n\n The importance of effective training extends beyond dollars and hours. It also has an outsized effect on the employee experience.<\/p>\n The need to gain proficiency on a new platform and stay abreast of updates can lead to employee overwhelm<\/a> and frustration<\/a>. But with contextual learning, guidance is always a mouse click away.<\/p>\n\n As companies look forward to integrating artificial intelligence and other promising digital tools into their employees\u2019 workflows, the need for more effective software training solutions rises.<\/p>\n Solutions that support contextual learning will produce the biggest returns for companies that are investing in new technology.<\/p>\n The future workplace<\/a> is a digital workplace. Make sure your employees have all of the support they need to use digital tools effectively.<\/p>\n\nContextual learning, explained<\/h2>\n
Rule: Your training tool should be as intelligent as the software you\u2019re using<\/h3>\n
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<\/p>\nWhat\u2019s challenging employee training?<\/h3>\n
Training means time and money<\/h3>\n
Training and the employee experience<\/h3>\n
The future of work requires a new approach to training<\/h2>\n
![\"employee](\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/05\/shutterstock_387583810-1-1.jpg\")
<\/p>\nDiscover how WalkMe\u2019s DAP raises employee training effectiveness with contextual learning capabilities.\u00a0<\/b><\/a><\/h3>","protected":false},"excerpt":{"rendered":"If someone were to drop you in a foreign city, put you in a car, and give you the choice…<\/span>","protected":false},"author":246,"featured_media":4485,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,87],"tags":[120,96,178],"class_list":["post-4482","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-training-onboarding","tag-employee-onboarding","tag-employee-training","tag-wmb-to"],"acf":{"__coauthors":""},"yoast_head":"\n