{"id":4198,"date":"2018-03-29T14:06:17","date_gmt":"2018-03-29T14:06:17","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=4198"},"modified":"2023-05-02T15:42:55","modified_gmt":"2023-05-02T15:42:55","slug":"obstacle-healthcare-innovation","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/obstacle-healthcare-innovation\/","title":{"rendered":"How to Overcome the No. 1 Obstacle to Healthcare Innovation"},"content":{"rendered":"<p>Hospitals and health systems will always be in demand, but that doesn\u2019t make them immune to the effects of consumerism.<\/p>\n<p>Today, patients have more choice than ever before. With online rating tools and greater focus on the patient experience, competition among healthcare providers has reached unprecedented heights.<\/p>\n<p><strong>Hospitals must innovate to gain a competitive edge.<\/strong><\/p>\n\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.walkme.com\/pages\/digital-transformation-2\/?eco=change&amp;adin=obstacle-healthcare-innovation-ll01&amp;land=digital-transformation-2&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">Execute your innovation effort with ease.<\/a><\/h3>\n<p>CIOs are typically the ones who drive healthcare innovation initiatives. Most have already realized the differentiating power of new technology for strengthening the hospital brand.<\/p>\n<p>However, many barriers to innovation stand in the way.<\/p>\n\n<h3>Successful technology adoption is a persistent challenge<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4208\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_661113826-1.jpg\" alt=\"technology innovation\" width=\"1000\" height=\"563\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_661113826-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_661113826-1.jpg?resize=300,169 300w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>In addition to enhancing the hospital brand, the adoption of new technology is integral to all aspects of the business strategy.<\/p>\n<p>New tech is critical for improving the quality of care and operational efficiency, both of which influence patients\u2019 perception of the care experience.<\/p>\n<p>The possibilities to integrate digital tools are virtually endless. But unfortunately, the successful implementation of new digital tools continues to evade many hospital tech leaders.<\/p>\n\n<h3>Only 23% of healthcare CIOs foster innovation effectively<\/h3>\n<p>50% of healthcare CIOs are responsible for leading innovation in technical\/IT matters within their organization, while 31% are tasked with leading innovation across the entire enterprise, according to findings from the <a href=\"https:\/\/assets.kpmg.com\/content\/dam\/kpmg\/xx\/pdf\/2017\/08\/harvey-nash-kpmg-cio-survey-2017-healthcare-sector-findings.pdf\" target=\"_blank\" rel=\"noopener\">2017 Harvey Nash\/KPMG CIO Survey<\/a>.<\/p>\n<p><strong>However, just 23% of healthcare CIOs said their organization is \u201cvery effective\u201d at fostering innovation.<\/strong><\/p>\n<p>Less than a quarter of those surveyed\u201416%\u2014say they are \u201cvery effective\u201d at using digital technologies to advance business strategy, according to the report.<\/p>\n\n<h3>What are the biggest barriers to healthcare innovation?<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4206\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_1025012833-2-1.jpg\" alt=\"resistance to change\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_1025012833-2-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_1025012833-2-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_1025012833-2-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>Many obstacles have the power to derail innovation efforts.<\/p>\n<p>According to the CIO survey, the three most significant barriers to the successful implementation of digital capabilities in healthcare include:<\/p>\n\n<ul>\n \t<li><a href=\"https:\/\/www.walkme.com\/blog\/change-6-strategies-overcome-resistance\/\" target=\"_blank\" rel=\"noopener\">Overcoming resistance to change<\/a> (45%)<\/li>\n \t<li>Managing issues with legal and regulatory compliance (39%)<\/li>\n \t<li>Achieving adequate ROI (37%)<\/li>\n<\/ul>\n<p>Resistance to change is the most profound challenge for healthcare leaders when it comes to adopting new digital tools. We saw this when hospitals began to <a href=\"https:\/\/www.walkme.com\/blog\/digital-transformation-healthcare\/\" target=\"_blank\" rel=\"noopener\">adopt electronic health records<\/a>\u2014the effects of which are still visible.<\/p>\n<p>Despite the potential for innovative technology to improve care and the patient experience, clinicians often see the implementation of new technology as disruptive.<\/p>\n<p><strong>1.<\/strong> Doctors and nurses tend to be evidence-based thinkers\u2014unless they see concrete proof that a proposed change will bring value, they will most likely resist it.<\/p>\n<p><strong>2.<\/strong> They don\u2019t want technology to interfere with patient interactions.<\/p>\n<p><strong>3.<\/strong> They are extremely busy. Ask a room full of clinicians who has a few hours to spare for a software tutorial, and you\u2019ll probably be hearing crickets.<\/p>\n\n<h3>Don\u2019t let resistance to change stifle healthcare innovation<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4211\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_357459272-2.jpg\" alt=\"change management\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_357459272-2.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_357459272-2.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/03\/shutterstock_357459272-2.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><strong>The solution lies in finding the right <a href=\"https:\/\/change.walkme.com\/5-change-management-tools-and-techniques-to-master-now\/\" target=\"_blank\" rel=\"noopener\">change management tools<\/a>.<\/strong><\/p>\n<p>A <strong><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-users-engage-technology\/?eco=change&amp;adin=obstacle-healthcare-innovation-al01&amp;land=dap-cv-2-help-users-engage-technology&amp;pitch=Employee-Productivity\" target=\"_blank\" rel=\"noopener\">Digital Adoption Platform (DAP)<\/a>,<\/strong> is the ideal change management solution for innovative hospitals and health systems because it remedies all of clinicians\u2019 apprehensions about technology adoption.<\/p>\n<p>A DAP provides on-screen, contextual guidance right at the moment of need, so users can complete any task with ease. It drastically reduces software learning time on any platform and eliminates the \u201cforgetting curve.\u201d<\/p>\n<p>For CIOs who oversee the implementation of new digital tools, a DAP provides detailed insights into where users experience friction or drop off. This can be invaluable to refining training and improving usability.<\/p>\n<p>Planning a healthcare innovation initiative is exciting. Executing it is an entirely different story. But with a DAP, clinicians will be more willing to embrace change and use new digital tools.<\/p>\n<p>The end result?<\/p>\n<p>Happier, more productive clinicians, a more seamless patient experience, and a stronger organizational brand.<\/p>\n\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.walkme.com\/pages\/cio-useradoption-simplify-software\/?eco=change&amp;adin=obstacle-healthcare-innovation-ll02&amp;land=cio-useradoption-simplify-software&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">Discover why CIOs turn to a DAP when it\u2019s time to innovate.<\/a><\/h3>","protected":false},"excerpt":{"rendered":"Hospitals and health systems will always be in demand, but that doesn\u2019t make them immune to the effects of consumerism.<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":4202,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[237,238,153],"class_list":["post-4198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-healthcare-technology","tag-patient-experience","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Overcome the No. 1 Obstacle to Healthcare Innovation<\/title>\n<meta name=\"description\" content=\"Healthcare innovation is key to improving care and the overall patient experience. 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