{"id":3718,"date":"2018-02-20T16:22:08","date_gmt":"2018-02-20T16:22:08","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=3718"},"modified":"2018-02-20T16:22:08","modified_gmt":"2018-02-20T16:22:08","slug":"forrester-smooth-your-saas-implementation","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/forrester-smooth-your-saas-implementation\/","title":{"rendered":"Forrester: How to Smooth Your SaaS Implementation"},"content":{"rendered":"<p>A recent Forrester report that was released as part of <a href=\"https:\/\/www.forrester.com\/playbook\/The+SaaS+Transformation+Playbook+For+2018\/-\/E-PLA380\" target=\"_blank\" rel=\"noopener\">The SaaS Transformation Playbook For 2018<\/a>, describes a situation where <strong>SaaS buying patterns create problems for app implementation and integration<\/strong>. This can cause companies who purchase SaaS-based applications to end up with a portfolio of disconnected apps bought with little or no thought to the long-term strategy.<\/p>\n<p>The report, written by analysts <a href=\"https:\/\/www.forrester.com\/Liz-Herbert\" target=\"_blank\" rel=\"noopener\">Liz Herbert<\/a> and Randy Heffner of Forrester, aggregates survey data from over 3,500 respondents on SaaS implementation and integration, identifying best practices for companies facing common <a href=\"https:\/\/www.walkme.com\/blog\/7-software-implementation-challenges\/\" target=\"_blank\" rel=\"noopener\">implementation challenges<\/a>.<\/p>\n<p>The report states that app users need a more concise experience and notes the pressure on SaaS vendors to create a more UX-targeted solution.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-3725 size-thumbnail\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/02\/if_Download-Computer_379337.png?w=110&#038;h=110&#038;crop=1\" alt=\"Forrester report saas\" width=\"110\" height=\"110\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/02\/if_Download-Computer_379337.png 256w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/02\/if_Download-Computer_379337.png?resize=110,110 110w\" sizes=\"auto, (max-width: 110px) 100vw, 110px\" \/><\/p>\n<p>According to Forrester, it is not uncommon to see organizations dealing with multiple <strong>(sometimes 10 or more!)<\/strong> Salesforce deployments that are disconnected from other apps because line-of-business buyers self-provision the technology to solve a short-term need without a long-term strategy.<\/p>\n<p>The analysts offer WalkMe as a solution to ease implementation and integration for sophisticated SaaS solutions. <strong>WalkMe guides users through any process flow. Instead of users navigating between multiple apps to accomplish a single task \u2014 WalkMe consolidates broken business processes and conflicting data.<\/strong><\/p>\n<p>The report, from <em>Land-And-Expand To Having A Plan<\/em>, is available to Forrester customers <a href=\"https:\/\/www.forrester.com\/report\/From+LandAndExpand+To+Having+A+Plan+SaaS+Implementation+Practices+For+2017\/-\/E-RES130201\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>Curious to see WalkMe in action? <strong>Sign up for a demo.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"A recent Forrester report that was released as part of The SaaS Transformation Playbook For 2018, describes a situation where<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":222,"featured_media":3720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[153],"class_list":["post-3718","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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