{"id":2439,"date":"2017-08-03T08:50:55","date_gmt":"2017-08-03T08:50:55","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=2439"},"modified":"2017-08-03T08:50:55","modified_gmt":"2017-08-03T08:50:55","slug":"centurylink-salesforce-onboarding","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/","title":{"rendered":"How CenturyLink Saved 774 Hours in Salesforce Onboarding"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Last year, I had the opportunity to interview <\/span><a href=\"https:\/\/www.linkedin.com\/in\/shelley-huber-0937203\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Shelley Huber<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><b>Senior Program Operations Manager<\/b><b> at<i> CenturyLink<\/i><\/b><span style=\"font-weight: 400;\">. As a preface to her talk at last year\u2019s Dreamforce, we discussed the challenges she faces with respect to the onboarding process of her sales team, and the role WalkMe has played in addressing those challenges.<\/span><\/p>\r\n<p style=\"text-align: center;\"><strong><em><a href=\"https:\/\/www.walkme.com\/pages\/onboarding-walkmeblog-corporate-003-g\/?t=7&amp;eco=onboarding&amp;camp=rainforce&amp;adin=centurylink-salesforce-ll01&amp;land=onboarding-walkmeblog-corporate-003-g&amp;pitch=Employee-Productivity\" target=\"_blank\" rel=\"noopener\">Leverage WalkMe\u2019s on-screen guidance to make onboarding easier than ever.<\/a><\/em><\/strong><\/p>\r\n<p><span style=\"font-weight: 400;\">On October 4, 2016, with an eager Dreamforce audience, Shelley discussed in-depth how she scaled a global sales team. During the session, aptly titled \u201c<\/span><i><span style=\"font-weight: 400;\">How to Leverage Salesforce to Build a Killer and More Productive Sales Team\u201d, <\/span><\/i><span style=\"font-weight: 400;\">she shared her experience and insight on the use of WalkMe within their organization. Here is what we can learn:<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">CenturyLink\u2019s Challenge<\/span><\/h2>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">In the last decade, CenturyLink has undergone tremendous growth by way of numerous mergers and acquisitions. For Huber\u2019s sales team, however, the unprecedented expansion presented challenges in the training process. CenturyLink\u2019s software training processes lacked efficiency. Sales professionals were spending more time training and less time out in the field with potential customers. Overall, there was a decline in productivity and engagement within her team.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2472\" title=\"Salesforce Onboarding - CenturyLink\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/centurylink_2.jpg\" alt=\"Salesforce Onboarding - CenturyLink\" width=\"595\" height=\"549\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/centurylink_2.jpg 600w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/centurylink_2.jpg?resize=300,277 300w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/p>\r\n<h2><span style=\"font-weight: 400;\">The Solution<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">As a leader in an industry that is rapidly changing and expanding, Shelley had to find a robust solution to CenturyLink\u2019s onboarding problem \u2014 one that could keep pace with their accelerated growth. This is where WalkMe proved its value for her and her team. WalkMe helped CenturyLink take their Salesforce experience to the next level by providing an in-platform training solution at the time of need.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1812\" title=\"Salesforce Onboarding\" src=\"http:\/\/rainforce.walkme.com\/wp-content\/uploads\/2016\/10\/cen2-1.jpg\" alt=\"Salesforce Onboarding\" width=\"736\" height=\"195\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">WalkMe works as a code-free layer on top of any web-based software. This allows each employee to learn at their own pace, on their own time, while doing actual tasks. WalkMe also serves as self-support \u2014 users can refer back to the widget for guidance at any point. This not only speeds up the training process, it ensures technology never prevents employees from hitting their goals. <\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">The Results<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Over a span of three months, CenturyLink gave WalkMe access to a group of 200 sales professionals \u2014 both new hires with no CRM experience and seasoned employees. The trial implementation proved successful. They observed a significant decrease in a number of requests sent in for assistance on Salesforce.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Gradually, CenturyLink rolled out WalkMe access across their entire sales team over Q1 and Q2 of 2016. The results have been invaluable. With over 3,000 users now leveraging WalkMe on Salesforce and over 2,000 walk-thrus played, CenturyLink has recorded a 31% decrease in assistance requests, 774 hours freed up for sales, and a reduced classroom time.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-2473\" title=\"Salesforce Onboarding - CenturyLink\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/centurylink_1.jpg?w=280&#038;h=300&#038;crop=1\" alt=\"Salesforce Onboarding - CenturyLink\" width=\"595\" height=\"638\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/centurylink_1.jpg 600w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/centurylink_1.jpg?resize=280,300 280w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">By leveraging WalkMe to navigate through Salesforce, CenturyLink was able to make things simpler for their sales team. The in-app assistance frees up time for the sales team to do what they do best \u2013 selling and generating more revenue for CenturyLink.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can <\/span><a href=\"https:\/\/www.walkme.com\/blog\/staying-one-step-ahead-of-the-rapidly-changing-industry\/\"><span style=\"font-weight: 400;\">read<\/span><\/a><span style=\"font-weight: 400;\"> the full interview or watch a clip of Shelley speaking <\/span><a href=\"https:\/\/vimeo.com\/186032266\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\r\n<p style=\"text-align: center;\"><strong><em><a href=\"https:\/\/www.walkme.com\/pages\/salesforce-walkmeblog-corporate-007-l\/?t=7&amp;eco=salesforce&amp;camp=rainforce&amp;adin=centurylink-salesforce-ll02&amp;land=salesforce-walkmeblog-corporate-007-l&amp;pitch=Employee-Productivity\" target=\"_blank\" rel=\"noopener\">Follow CenturyLink\u2019s path and try WalkMe today to make Salesforce simpler.<\/a><\/em><\/strong><\/p>\r\n<h2><span style=\"font-weight: 400;\">About Shelley Huber<\/span><\/h2>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">Shelley Huber has been employed by CenturyLink for the last 17 years. Shelley also holds a BA in Marketing and an MBA. She led training delivery and development teams for the Global Markets organizations, prior to moving to the newly created Process Optimization team in 2015.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Shelley\u2019s first assignment on her new team was to launch a pilot of the WalkMe tool in Salesforce, with the goal of increasing the productivity for sales professionals. The pilot proved successful, and today CenturyLink has over 3,000 users in WalkMe.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Huber is currently serving as President of the Board of Directors for Second Harvest Food Bank of Northeast Tennessee, a member of Feeding America. She also mentors young people through TNAchieves program which helps students transition to higher education. She also serves as a Peer Navigator for F.O.R.C.E., providing support for women facing decisions surrounding hereditary breast and ovarian cancer.<\/span><\/p>","protected":false},"excerpt":{"rendered":"Last year, I had the opportunity to interview Shelley Huber, Senior Program Operations Manager at CenturyLink. As a preface to<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":2440,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,87],"tags":[],"class_list":["post-2439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-training-onboarding"],"acf":{"__coauthors":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CenturyLink Saved 774 Hours in Salesforce Onboarding - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"Discover How Salesforce Worked Together With CenturyLink To Create A Sales Team That Increased Its Productivity And Efficiency.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CenturyLink Saved 774 Hours in Salesforce Onboarding - WalkMe Blog\" \/>\n<meta property=\"og:description\" content=\"Discover How Salesforce Worked Together With CenturyLink To Create A Sales Team That Increased Its Productivity And Efficiency.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/\" \/>\n<meta property=\"og:site_name\" content=\"WalkMe Blog\" \/>\n<meta property=\"article:published_time\" content=\"2017-08-03T08:50:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/clink003-Facebook.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"WalkMe Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/2017\/08\/clink003-Twitter.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"WalkMe Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/\",\"url\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/\",\"name\":\"CenturyLink Saved 774 Hours in Salesforce Onboarding - WalkMe Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg\",\"datePublished\":\"2017-08-03T08:50:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31\"},\"description\":\"Discover How Salesforce Worked Together With CenturyLink To Create A Sales Team That Increased Its Productivity And Efficiency.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#primaryimage\",\"url\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg\",\"contentUrl\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg\",\"width\":740,\"height\":360,\"caption\":\"Salesforce Onboarding\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.walkme.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Digital Transformation\",\"item\":\"https:\/\/www.walkme.com\/blog\/category\/digital-transformation\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How CenturyLink Saved 774 Hours in Salesforce Onboarding\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#website\",\"url\":\"https:\/\/www.walkme.com\/blog\/\",\"name\":\"WalkMe Blog\",\"description\":\"Digital adoption &amp; Change Management Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.walkme.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31\",\"name\":\"WalkMe Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g\",\"caption\":\"WalkMe Team\"},\"description\":\"WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.\",\"url\":\"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CenturyLink Saved 774 Hours in Salesforce Onboarding - WalkMe Blog","description":"Discover How Salesforce Worked Together With CenturyLink To Create A Sales Team That Increased Its Productivity And Efficiency.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/","og_locale":"en_US","og_type":"article","og_title":"CenturyLink Saved 774 Hours in Salesforce Onboarding - WalkMe Blog","og_description":"Discover How Salesforce Worked Together With CenturyLink To Create A Sales Team That Increased Its Productivity And Efficiency.","og_url":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/","og_site_name":"WalkMe Blog","article_published_time":"2017-08-03T08:50:55+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/clink003-Facebook.jpg","type":"image\/jpeg"}],"author":"WalkMe Team","twitter_card":"summary_large_image","twitter_image":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/2017\/08\/clink003-Twitter.jpg","twitter_misc":{"Written by":"WalkMe Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/","url":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/","name":"CenturyLink Saved 774 Hours in Salesforce Onboarding - WalkMe Blog","isPartOf":{"@id":"https:\/\/www.walkme.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#primaryimage"},"image":{"@id":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#primaryimage"},"thumbnailUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","datePublished":"2017-08-03T08:50:55+00:00","author":{"@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31"},"description":"Discover How Salesforce Worked Together With CenturyLink To Create A Sales Team That Increased Its Productivity And Efficiency.","breadcrumb":{"@id":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#primaryimage","url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","contentUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","width":740,"height":360,"caption":"Salesforce Onboarding"},{"@type":"BreadcrumbList","@id":"https:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.walkme.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Digital Transformation","item":"https:\/\/www.walkme.com\/blog\/category\/digital-transformation\/"},{"@type":"ListItem","position":3,"name":"How CenturyLink Saved 774 Hours in Salesforce Onboarding"}]},{"@type":"WebSite","@id":"https:\/\/www.walkme.com\/blog\/#website","url":"https:\/\/www.walkme.com\/blog\/","name":"WalkMe Blog","description":"Digital adoption &amp; Change Management Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.walkme.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31","name":"WalkMe Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g","caption":"WalkMe Team"},"description":"WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.","url":"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/"}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/walkme.com\/blog\/centurylink-salesforce-onboarding\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"How CenturyLink Saved 774 Hours in Salesforce Onboarding","url":"http:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/www.walkme.com\/blog\/centurylink-salesforce-onboarding\/"},"thumbnailUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","image":{"@type":"ImageObject","url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg"},"articleSection":"Digital Transformation","author":[{"@type":"Person","name":"WalkMe Team"}],"creator":["WalkMe Team"],"publisher":{"@type":"Organization","name":"WalkMe Blog","logo":""},"keywords":[],"dateCreated":"2017-08-03T08:50:55Z","datePublished":"2017-08-03T08:50:55Z","dateModified":"2017-08-03T08:50:55Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"NewsArticle\",\"headline\":\"How CenturyLink Saved 774 Hours in Salesforce Onboarding\",\"url\":\"http:\\\/\\\/www.walkme.com\\\/blog\\\/centurylink-salesforce-onboarding\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.walkme.com\\\/blog\\\/centurylink-salesforce-onboarding\\\/\"},\"thumbnailUrl\":\"https:\\\/\\\/www.walkme.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2017\\\/08\\\/CenturyLink.jpg\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.walkme.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2017\\\/08\\\/CenturyLink.jpg\"},\"articleSection\":\"Digital Transformation\",\"author\":[{\"@type\":\"Person\",\"name\":\"WalkMe Team\"}],\"creator\":[\"WalkMe Team\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"WalkMe Blog\",\"logo\":\"\"},\"keywords\":[],\"dateCreated\":\"2017-08-03T08:50:55Z\",\"datePublished\":\"2017-08-03T08:50:55Z\",\"dateModified\":\"2017-08-03T08:50:55Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/walkme.com\/p.js"},"lang":"en","translations":{"en":2439},"jetpack_featured_media_url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","featured_image_src":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","featured_image_src_square":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/08\/CenturyLink.jpg","author_info":{"display_name":"WalkMe Team","author_link":"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/"},"jetpack_sharing_enabled":true,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts\/2439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/users\/246"}],"replies":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/comments?post=2439"}],"version-history":[{"count":0,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts\/2439\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/media\/2440"}],"wp:attachment":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/media?parent=2439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/categories?post=2439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/tags?post=2439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}