{"id":2140,"date":"2017-07-18T14:05:12","date_gmt":"2017-07-18T14:05:12","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=2140"},"modified":"2023-05-02T15:42:07","modified_gmt":"2023-05-02T15:42:07","slug":"training-employee-productivity","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/training-employee-productivity\/","title":{"rendered":"The Impact of Training on Employee Productivity"},"content":{"rendered":"

Businesses lose an estimated $37 billion each year due to something completely avoidable: employees not understanding their roles.<\/p>\n

The Society for Human Resources Management (SHRM) Foundation described this finding in a report<\/span><\/a>, which concluded that a formal onboarding process greatly increases employee productivity<\/a> and new employees\u2019 likelihood of success within the organization.<\/p>\n

Of the organizations surveyed for the report, 60% credited effective onboarding for improved employee time to productivity.<\/strong><\/p>\n

Instantly boost your training with WalkMe\u2019s step-by-step guidance. Try it today.<\/i><\/a><\/strong><\/p>\n\n

Why is Time to Productivity Important? <\/b><\/h2>\n

Prior to the employee training process, your employees\u2019 productivity level is at zero. After a basic introduction to their new roles, they can be somewhat productive.<\/p>\n

But employee productivity isn\u2019t just about knowing the role \u2014 it also encompasses personal habits, skills, and organizational aids. However, there is no doubt that employees cannot succeed without a solid grasp of what is expected of them<\/strong>.<\/p>\n

It then stands to reason that creating a productive work culture is closely linked to your training plan for new employees.<\/p>\n

\"employee<\/p>\n

If you\u00a0neglect the software onboarding process<\/a>\u00a0in your training plan, you will also leave your new hires at a disadvantage.<\/p>\n

Without a deep understanding of the technological systems<\/a> inherent to their daily tasks, employees\u2019 contributions will only be surface level. When your employees\u2019 digital productivity is impaired, overall company performance is drastically limited.<\/p>\n

Let’s also not forget that\u00a0recruiting new employees<\/a> is costly in terms of both time and money. When successful new hires produce a positive ROI, there is a snowball effect.<\/p>\n

If they are productive, they not only output value for the company, they can also train other new employees to be as effective.<\/p>\n

New employee onboarding should address the following categories, according to an evidence-based model by the SHRM:<\/p>\n\n

    \n \t
  1. Self-Efficacy \u2013 understanding where and how to get the resources they need<\/span><\/li>\n \t
  2. Role Clarity \u2013 understanding the responsibilities and expectations of the role<\/span><\/li>\n \t
  3. Social Integration \u2013 understanding who does what and how it relates to their role<\/span><\/li>\n \t
  4. Knowledge of Culture \u2013 understanding company values, expectations, and freedoms<\/span><\/li>\n<\/ol>\n

    Strategizing Training for Optimal Employee Productivity<\/b><\/h2>\n

    Once you\u2019ve built the foundation of effective new hire onboarding, the next step is to create a training plan for new employees<\/a>.<\/span><\/p>\n

    Your training plan should be a rough guide that fits the needs of your organization and that can be customized for each employee\u2019s specific role. <\/span><\/p>\n

    It is not easy, nor practical, to attempt to include every single thing new employees should learn during onboarding. So instead of prescribing all of the elements that should be included in your training plan, here is the framework for <\/span>how<\/span><\/i> to create a training plan. <\/span><\/p>\n\n

    1. Start with Identifying Training Objectives<\/b><\/h3>\n

    Answer this question: What knowledge and skills do my employees need to be successful and productive? Start drafting the answers to this. It\u2019s best to brainstorm anything and everything and put it all on paper. Then decide how to tailor training to satisfy each item. <\/span><\/p>\n\n

    2. Organize Training Sessions and Hands-On Training<\/b><\/h3>\n

    Find the overarching themes from your list of objectives, and create training sessions around each one.<\/span><\/p>\n

    Often, there will be several people in the company that hold expertise in what your new hire needs to learn. Find these people, and include them in the process of designing the employee training<\/a> plan. Then, ask them to help lead relevant training sessions. <\/span><\/p>\n

    Employees can be most productive when they are introduced to resources early on rather than searching for it themselves when the need arises. That includes knowing who to turn to with what questions. <\/span><\/p>\n

    It\u2019s important that these training sessions are scheduled for the new employee to understand <\/span>why <\/span><\/i>before <\/span>how. <\/span><\/i>For example, explain the company goals, then what is currently being done, and finally how they will contribute to the effort. <\/span><\/p>\n

    \"employee<\/p>\n\n

    3. Open Feedback Loops<\/b><\/h3>\n

    Feedback loops during training are multipurpose.<\/span><\/p>\n

    First, they serve as a preventative measure to ensure employees are productive during and after training.\u00a0<\/span>Offering time to talk through what is and what is not understood early will give you time to fix issues and fill knowledge gaps and improve the onboarding process for the next hires.<\/p>\n

    Second, provide opportunities for the new hire to discuss the training plan: what is and isn\u2019t working.\u00a0<\/span>Perhaps they need more hands-on guidance, or perhaps they\u2019d prefer to observe someone work instead of simply hearing an explanation about how to do something.<\/span><\/p>\n

    Meetings between the new employee and training manager can help make training more personalized to the new hire\u2019s needs and ultimately enable them to become more productive, faster. <\/span><\/p>\n\n

    Take your training to the next level using WalkMe\u2019s onscreen guidance.<\/strong> <\/span><\/i><\/a><\/h4>\n

    What Additional Training Would Benefit Employee Productivity?<\/b><\/h2>\n

    In the digital workplace, employees engage with numerous online platforms and systems. From email, to project management, CRM, ERP, and HCM, there are countless of digital tools to be taught.<\/span><\/p>\n

    Frequent, and often unpredictable, software updates make this training even more challenging. This means that training will need to be ongoing.<\/span><\/p>\n

    Continual software training is a huge challenge for many organizations.<\/strong><\/p>\n

    After an employee has been onboarded, it is difficult to pull them away from their daily responsibilities for traditional training sessions in classrooms or webinars.\u00a0<\/span>Video tutorials and .pdf manuals aren\u2019t much better either. <\/span><\/p>\n\n

    The Contextual Training Layer<\/strong><\/h3>\n

    Mastercard\u2019s VP of Global Talent Development, Brian Gontarski, <\/span>discusses how he was able to <\/span>improve the company\u2019s software training<\/span><\/a> using WalkMe<\/a>‘s contextual learning tool.<\/span><\/p>\n

    With WalkMe’s Digital Adoption Platform overlayed directly on complex software systems, organizations are able to ensure that onboarding, training, and support are all seamlessly interconnected.\u00a0<\/span><\/p>\n\n

    Discover how WalkMe can make your employee training more effective.<\/em><\/a><\/h4>\n

    Interrupting the workflow to train employees every time a software platform releases new features is at odds with the goal of improving productivity.<\/span><\/p>\n

    Instead, supplemental technology solutions can provide context-based prompts and guides to help employees navigate new features in real-time. Time to productivity is much faster, enabling employees to maintain high levels of productivity, despite using unfamiliar tools and features. <\/span><\/p>\n

    Even after contextual training is implemented, don\u2019t make the mistake of thinking training ends after onboarding. Training needs to be ongoing if employees are to evolve with the company and continue to increase their productivity.<\/span><\/p>","protected":false},"excerpt":{"rendered":"Businesses lose an estimated $37 billion each year due to something completely avoidable: employees not understanding their roles. The Society…<\/span>","protected":false},"author":246,"featured_media":2142,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,87],"tags":[120,199,178],"class_list":["post-2140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-training-onboarding","tag-employee-onboarding","tag-productivity","tag-wmb-to"],"acf":{"__coauthors":""},"yoast_head":"\nImpact of Enterprise Training on Employee Productivity<\/title>\n<meta name=\"description\" content=\"The impact of training on employee productivity is huge. 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