{"id":1969,"date":"2017-07-05T00:00:18","date_gmt":"2017-07-05T00:00:18","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=1969"},"modified":"2023-05-02T15:42:05","modified_gmt":"2023-05-02T15:42:05","slug":"users-happy-lean-ux-principles","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/users-happy-lean-ux-principles\/","title":{"rendered":"Lean UX Principles to Keep Your Users Happy"},"content":{"rendered":"<p>Lean UX is based on lean development, a school of thought that originates from the startup world.<\/p>\n<p><\/p>\n<p>The goal of lean development is to cut any element in the product development cycle that is not strictly necessary.<\/p>\n<p><\/p>\n<p>This minimalistic <a href=\"https:\/\/www.walkme.com\/blog\/ux-methods-low-users-short-time\/\" target=\"_blank\" rel=\"noopener\">UX method<\/a> removes unneeded steps, stripping bloated processes to their core, essential parts. Companies use the popular practice to push a product to market quickly, using limited resources.<\/p>\n<p><\/p>\n<p style=\"text-align: center;\"><strong><em><a href=\"https:\/\/www.walkme.com\/pages\/ux-walkmeblog-corporate-004-d\/?eco=ux&amp;adin=lean-ux-principles-ll01&amp;land=ux-walkmeblog-corporate-004-d&amp;pitch=Customer-Care\" target=\"_blank\" rel=\"noopener\">Leverage step-by-step guidance platform to achieve perfect UX.<\/a><\/em><\/strong><\/p>\n<p><\/p>\n\n<h2>What is Lean UX?<\/h2>\n<p><\/p>\n<p>Lean UX is a subcategory of the lean method. It employs a set of principles that guide design teams to create <a href=\"https:\/\/www.walkme.com\/blog\/great-product-bad-ux\/\" target=\"_blank\" rel=\"noopener\">better UX solutions<\/a> for their users.<\/p>\n<p><\/p>\n<p>A design team that uses lean UX will start with a problem. Using this problem they will brainstorm solutions and test thoroughly.<\/p>\n<p><\/p>\n<p>The key here is agility \u2014 rapid cycles that provide feedback on what is working and what isn\u2019t.<\/p>\n<p><\/p>\n<p>A differentiating point of lean UX is the heightened focused on the end-user experience. Rather than becoming sidetracked by deliverables common in traditional UX design process, lean designers sacrifice documentation for collaboration.<\/p>\n<p><\/p>\n\n<h2>Who Should Use Lean UX Principles?<\/h2>\n<p><\/p>\n<p>This approach was created for small teams rubbing shoulders in a shared space. That being said, there is no reason enterprise companies cannot also reap the benefits of lean UX.<\/p>\n<p><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1974 size-full\" title=\"Lean UX Principles\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote-2.png\" alt=\"user design principles\" width=\"740\" height=\"210\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote-2.png 740w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote-2.png?resize=300,85 300w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p><\/p>\n<p>Even when designers are spread out geographically, lean processes can still be applied to make the workflow more flexible and dynamic.<\/p>\n<p><\/p>\n<p>It\u2019s important to note, lean UX is not an end-all book of rules. When implementing these principles, some is always better than none.<\/p>\n<p><\/p>\n\n<h2>A Short List of Lean UX Principles:<\/h2>\n<p><\/p>\n\n<h3>Determine the Value of Product Initiatives Early On<\/h3>\n<p><\/p>\n<p>The first step is to examine the business impact of any decision before beginning the design process. This goes for any element of the design process, from creating a product to adding a new feature.<\/p>\n<p><\/p>\n<p>Will people buy this product? Will adding this feature enrich the user experience? Does this action meet business goals? Companies should conduct user research to answer these questions before undertaking a project.<\/p>\n<p><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1972 size-full\" title=\"Lean UX Principles\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote.png\" alt=\"Lean user experience design\" width=\"740\" height=\"210\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote.png 740w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote.png?resize=300,85 300w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p><strong>Early customer validation is the cornerstone of lean design.<\/strong> It is much more effective to find out there is little financial gain in a feature you have not yet designed than spend weeks or months on fruitless labor.<\/p>\n<p><\/p>\n<p>Usability testing is the industry standard, but other research methods should be used as well. If your company collects user feedback, this is a good source of insight.<\/p>\n<p><\/p>\n<p>Additionally, communicating with sales and customer service reps can provide you with a wealth of valuable information about where customers struggle and what they want to buy.<\/p>\n<p><\/p>\n<p style=\"text-align: center;\"><strong><em><a href=\"https:\/\/www.walkme.com\/pages\/ux-walkmeblog-corporate-000-e\/?eco=ux&amp;adin=lean-ux-principles-ll02&amp;land=ux-walkmeblog-corporate-000-e&amp;pitch=Customer-Care\" target=\"_blank\" rel=\"noopener\">Prevent customer struggle by using WalkMe\u2019s onscreen guidance.<\/a><\/em><\/strong><\/p>\n<p><\/p>\n\n<h3>Design Should not be a Solo Activity<\/h3>\n<p><\/p>\n<p>Do not design on an island.<\/p>\n<p><\/p>\n<p>It does not matter how large or small your design department is \u2014 lean UX design is a collaborative process.<\/p>\n<p><\/p>\n<p>Involve members from other teams\u2014business analysts to gather and write requirements, developers to shed light on the technical realities, researchers and business owners.<\/p>\n<p><\/p>\n<p>The more input there is from different angles of the design process, the less likely that there will be unwanted surprises down the road.<\/p>\n<p><\/p>\n\n<h3>Measured Success is the Only Success<\/h3>\n<p><\/p>\n<p>If you are not defining key performance indicators (KPIs) into every design release \u2014 you are doing it wrong.<\/p>\n<p><\/p>\n<p>Much like the initial user research, lean UX relies heavily on analytics to ensure the <a href=\"https:\/\/www.walkme.com\/blog\/great-product-bad-ux\/\" target=\"_blank\" rel=\"noopener\">product remains on target<\/a>. Setting and measuring business-oriented goals is only way to effectively track the design progress.<\/p>\n<p><\/p>\n<p>Choosing strategic KPIs offers businesses with a large range of choices.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1973 size-full\" title=\"Lean UX Principles\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote-1.png\" alt=\"lean project design\" width=\"740\" height=\"210\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote-1.png 740w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/07\/lean-ux-quote-1.png?resize=300,85 300w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p>Each department, and even each designer, will care about different elements of their product&#8217;s user experience. This is fine and these can change over time as company goals shift.<\/p>\n<p><\/p>\n<p>The important part is to choose KPIs that \u2014 looking back at principle #1 \u2014 reflect your business goals.<\/p>\n<p><\/p>\n\n<h3>Spend Less Time on Design Artifacts<\/h3>\n<p><\/p>\n<p>Creating heavy wireframes is staple of traditional UX design, however, this process is time consuming and ultimately the wireframes are not touched by your end-user.<\/p>\n<p>There are a couple of ways to lighten up this process:<\/p>\n<p><\/p>\n<p>Present unfinished wireframes. That way, you are able to receive valuable feedback on your work without wasting too much time on unnecessary preparation.<\/p>\n<p><\/p>\n<p>Simplify the process by using sketches. If you have involved others in the design process from the start, it will be much easier for them to follow and contribute without need for wireframes.<\/p>\n<p><\/p>\n<p style=\"text-align: center;\"><strong><em><a href=\"https:\/\/www.walkme.com\/pages\/ux-walkmeblog-corporate-001-a\/?eco=ux&amp;adin=lean-ux-principles-ll03&amp;land=ux-walkmeblog-corporate-001-a&amp;pitch=Customer-Care\" target=\"_blank\" rel=\"noopener\">Try WalkMe today for free and boost your UX.<\/a><\/em><\/strong><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"Lean UX is based on lean development, a school of thought that originates from the startup world. The goal of<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":1971,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,86],"tags":[232,233,231,204],"class_list":["post-1969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-user-experience","tag-agile-design","tag-lean","tag-user-experience-design","tag-wmb-ux"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lean UX Principles to Keep Your Users Happy - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"Lean UX is a design methodology. 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