{"id":18440,"date":"2024-08-05T13:41:05","date_gmt":"2024-08-05T13:41:05","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=18440"},"modified":"2024-08-05T13:41:05","modified_gmt":"2024-08-05T13:41:05","slug":"organizational-behavior-improving-performance-commitment","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/organizational-behavior-improving-performance-commitment\/","title":{"rendered":"Organizational Behavior, Improving Performance, and Commitment in the Workplace"},"content":{"rendered":"\n<p>Organizational behavior, improving performance, and commitment in the workplace \u2026 these are common concerns for change managers, employee experience managers, and HR professionals.<\/p>\n\n\n\n<p>This is especially true today, when continual organizational change has become the norm.<\/p>\n\n\n\n<p>Managing change successfully is important for a number of reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unmanaged change projects are less likely to meet their objectives<\/li>\n\n\n\n<li>Managed organizational change produces better outcomes<\/li>\n\n\n\n<li>Organizations that cannot adapt in today\u2019s dynamic economy will fall behind<\/li>\n<\/ul>\n\n\n\n<p>In other words, change management plays a crucial, strategic role in the modern organization.&nbsp;<\/p>\n\n\n\n<p>Below, we will learn a few ways that change managers can increase the chances of successful organizational change.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Organizational Behavior, Improving Performance, and Commitment in the Workplace \u2013 How to Ensure Successful Change<\/strong><\/h2>\n\n\n\n<p>Most change management focuses on the people side of change \u2026 that is, on how individual employees drive change.<\/p>\n\n\n\n<p>The reason is simple: without employee support, change will not succeed.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s look at a few core issues related to change management, starting with organizational behavior.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Improve Organizational Behavior<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"584\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Organizational-Behavior_3366b0d5.jpg?w=1024&#038;h=584&#038;crop=1\" alt=\"How to Improve Organizational Behavior\" class=\"wp-image-18443\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Organizational-Behavior_3366b0d5.jpg 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Organizational-Behavior_3366b0d5.jpg?resize=300,171 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Organizational-Behavior_3366b0d5.jpg?resize=1024,584 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Organizational behavior refers to how people behave within an organization.<\/p>\n\n\n\n<p>People\u2019s behavior can impact many areas of the organization, from organizational performance to organizational change.<\/p>\n\n\n\n<p>For that reason, organizational behavior is a main focus for change managers, HR professionals, and others who want to streamline organizational change.<\/p>\n\n\n\n<p>Here are a few ways that businesses can improve organizational behavior:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve the <a href=\"https:\/\/www.walkme.com\/glossary\/employee-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee experience<\/a>. Motivation, engagement, and satisfaction often depends on employees\u2019 experiences with an organization. These sentiments, in turn, impact behavior, productivity, and performance.\u00a0<\/li>\n\n\n\n<li>Recruit talent that matches the organization\u2019s culture. To maintain behavioral standards, it is important to hire candidates that match the desired <a href=\"https:\/\/www.walkme.com\/blog\/what-is-organizational-culture\/\" target=\"_blank\" rel=\"noreferrer noopener\">organizational culture<\/a>. Mismatches will produce conflict and friction, which can result in a number of behavioral problems. Those, in turn, can have a negative effect on people\u2019s willingness to change.<\/li>\n\n\n\n<li>Maintain accountability. During any business process, including change projects, accountability is a must. In other words, duties should be delegated properly and project coordinators should implement mechanisms that ensure those duties are carried out.<\/li>\n<\/ul>\n\n\n\n<p>People\u2019s behavior, or activities, will have a direct effect on their performance, both in day-to-day operations and in organizational change projects.<\/p>\n\n\n\n<p>However, there are certainly other variables that impact performance, such as those discussed next.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Improve Performance<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"474\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Performance_8766b0d5.jpg?w=1024&#038;h=474&#038;crop=1\" alt=\"How to Improve Performance\" class=\"wp-image-18442\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Performance_8766b0d5.jpg 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Performance_8766b0d5.jpg?resize=300,139 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/08\/How-to-Improve-Performance_8766b0d5.jpg?resize=1024,474 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Here are a few ways that organizations can improve <a href=\"https:\/\/www.walkme.com\/blog\/how-to-improve-employee-performance\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee performance<\/a> and, in turn, organizational performance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide access to modern tools. Modern tools open up new opportunities for employees and organizations. The right tools can enable innovation, improve business process efficiency, decrease costs, and more.\u00a0<\/li>\n\n\n\n<li>Ensure employees have adequate training. <a href=\"https:\/\/www.walkme.com\/glossary\/employee-training\/\" target=\"_blank\" rel=\"noreferrer noopener\">Employee training<\/a> is necessary for workers to perform at their full potential. And, as a result, the organization will only earn partial returns on its software investments.\u00a0<\/li>\n\n\n\n<li>Streamline the digital workplace. The digital workplace itself is another influence on employee performance. A streamlined, efficient workplace helps improve performance, enhance the work environment, and keep employees engaged. Modern workplaces should take advantage of the latest tools, work practices, and technology.<\/li>\n<\/ul>\n\n\n\n<p>Clearly, there is no single method to <a href=\"https:\/\/www.walkme.com\/blog\/how-to-improve-employee-performance\/\" target=\"_blank\" rel=\"noreferrer noopener\">improve employee performance<\/a>.<\/p>\n\n\n\n<p>Technology, training, and the work environment can all contribute to performance levels.<\/p>\n\n\n\n<p>However, unless employees are committed, performance can easily flounder.<\/p>\n\n\n\n<p>That is why employee commitment should become another priority.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Earn Commitment in the Workplace<\/strong><\/h3>\n\n\n\n<p>Above, we discussed organizational behavior, or how people act within an organization.<\/p>\n\n\n\n<p>However, it is important to distinguish between behavior and sentiment.<\/p>\n\n\n\n<p>Employees emotions, although less tangible than their behavior, have a definite impact on their behavior, their performance, and their ability to change.<\/p>\n\n\n\n<p>Whether designing an organizational change project or an organizational improvement initiative, it pays to look at employee sentiment.<\/p>\n\n\n\n<p>In particular, it is important to understand how to engage employees, gain their support, and earn their commitment.<\/p>\n\n\n\n<p>Here are a few tips for doing just that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure employees know \u201cwhat\u2019s in it for them.\u201d Every employee is self-interested, so it is useful to appeal to that self-interest. For instance, when selling an <a href=\"https:\/\/www.walkme.com\/blog\/5-types-of-organizational-change\/\" target=\"_blank\" rel=\"noreferrer noopener\">organizational change<\/a> project, change managers can persuade employees by explaining how that change will benefit them personally.<\/li>\n\n\n\n<li>Offer incentives. Incentives are another way to earn commitment. Incentives, such as financial bonuses or recognition, should not be the only tactic in one\u2019s arsenal. However, they can be a useful reward to maintain momentum during change projects.<\/li>\n\n\n\n<li>Assess and address employees\u2019 problems. Workplace problems can extinguish motivation and commitment. This, in turn, can lower productivity and performance, increase <a href=\"https:\/\/www.walkme.com\/blog\/change-6-strategies-overcome-resistance\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee resistance<\/a>, and stall change projects. Because workplace problems can vary greatly, it is important to survey employees, understand their workplace experience, then improve that experience as much as possible.<\/li>\n<\/ul>\n\n\n\n<p>Earning employees\u2019 commitment is perhaps one of the most important obstacles to overcome during any organizational change project.<\/p>\n\n\n\n<p>Of course, the importance of commitment extends beyond <a href=\"https:\/\/www.walkme.com\/glossary\/change-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">change management<\/a> to the daily operations of a business.<\/p>\n\n\n\n<p>After all, employees who are more committed will perform better, behave better, and be more productive.<\/p>\n","protected":false},"excerpt":{"rendered":"Organizational behavior, improving performance, and commitment in the workplace \u2026 these are common concerns for change managers, employee experience managers,<span 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