{"id":18338,"date":"2024-07-30T08:15:49","date_gmt":"2024-07-30T08:15:49","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=18338"},"modified":"2024-07-30T08:15:49","modified_gmt":"2024-07-30T08:15:49","slug":"change-management-team-structure","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/change-management-team-structure\/","title":{"rendered":"A Quick-and-Dirty Guide to Change Management Team Structure"},"content":{"rendered":"\n<p>Change management team structure is vitally important to the health of any change program.<\/p>\n\n\n\n<p>When designing your change team, you will often go \u201cby the book\u201d of the change model you use.<\/p>\n\n\n\n<p>However, as we\u2019ll see below, that\u2019s not always possible.<\/p>\n\n\n\n<p>In cases where you need to improvise, it\u2019s important to have a deep understanding of the team\u2019s roles, responsibilities, and general structure.<\/p>\n\n\n\n<p>First, we\u2019ll look at those elements. Then, we\u2019ll examine a few of the team structures advocated by popular change models.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Think About Change Management Team Structure<\/strong><\/h2>\n\n\n\n<p>When it comes to change teams, there are a couple core areas that you should focus on \u2013 roles and responsibilities.<\/p>\n\n\n\n<p>Let\u2019s take a look at these two topics and understand why they\u2019re so important.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Responsibilities<\/strong><\/h3>\n\n\n\n<p>Before assigning roles, you need to understand the responsibilities of those involved.<\/p>\n\n\n\n<p>That is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What are the problems that must be solved?<\/li>\n\n\n\n<li>What tasks will they be executing?<\/li>\n\n\n\n<li>What process, or change model, do you have in place?<\/li>\n<\/ul>\n\n\n\n<p>Of course, you will be thinking about roles and responsibilities side-by-side. After all, the change framework will determine how you assign responsibilities and roles.<\/p>\n\n\n\n<p>However, it\u2019s best to map out responsibilities first and foremost.<\/p>\n\n\n\n<p>And the reason is simple \u2013 duties that don\u2019t get assigned don\u2019t get done.<\/p>\n\n\n\n<p>Effective execution of the process is paramount, so make sure you have these listed, prioritized, and planned for.<\/p>\n\n\n\n<p>Then you can move forward with assigning roles.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Roles<\/strong><\/h3>\n\n\n\n<p>The team structure you choose will often be determined by a couple things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your change model<\/li>\n\n\n\n<li>Your organization structure<\/li>\n\n\n\n<li>Resource constraints<\/li>\n<\/ul>\n\n\n\n<p>The <a href=\"https:\/\/www.walkme.com\/blog\/3-change-management-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">change model<\/a>, or framework, that you implement will determine the size of your change team, its composition, how many people are included, and what roles you assign.<\/p>\n\n\n\n<p>In some cases, you can simply follow the framework to the letter.<\/p>\n\n\n\n<p>However, resource constraints \u2013 such as time constraints, budget constraints, or limitations placed by business leaders \u2013 will force you to improvise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>General Makeup of a Change Team<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"474\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/General-Makeup-of-a-Change-Team_7066a8a0.jpg?w=1024&#038;h=474&#038;crop=1\" alt=\"General Makeup of a Change Team\" class=\"wp-image-18340\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/General-Makeup-of-a-Change-Team_7066a8a0.jpg 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/General-Makeup-of-a-Change-Team_7066a8a0.jpg?resize=300,139 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/General-Makeup-of-a-Change-Team_7066a8a0.jpg?resize=1024,474 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Generally speaking, change teams carry the same overall purpose: to effect change.<\/p>\n\n\n\n<p>So, regardless of the change model being used, you\u2019ll see commonalities between the assigned roles.<\/p>\n\n\n\n<p>Here are a few of the more common types of roles you\u2019ll see, along with their responsibilities:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change Leaders\u2014The <a href=\"https:\/\/www.walkme.com\/blog\/change-management-leader-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">change leader<\/a> creates the vision for change and drives it. He, she, or they are the impetus that pushes the change forward.<\/li>\n\n\n\n<li>Change Managers \u2013 The change manager oversees and administers change initiatives.<\/li>\n\n\n\n<li>Change Agents \u2013 The change agent is the one enacting the change. This can be a large army of people or a few key individuals.<\/li>\n<\/ul>\n\n\n\n<p>Naturally, these descriptions are quite broad and this is just a skeleton list.<\/p>\n\n\n\n<p>Before implementing an initiative with these roles, it would be necessary to define them more precisely.<\/p>\n\n\n\n<p>However, it gives an overall picture of what to look for in a change team.<\/p>\n\n\n\n<p>Now, we\u2019ll look at some of the most popular change team structures. After reviewing them, you can customize a team makeup that works for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Examples of Team Structures<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"474\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/Examples-of-Team-Structures_966a8a0f.jpg?w=1024&#038;h=474&#038;crop=1\" alt=\"Examples of Team Structures\" class=\"wp-image-18341\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/Examples-of-Team-Structures_966a8a0f.jpg 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/Examples-of-Team-Structures_966a8a0f.jpg?resize=300,139 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/07\/Examples-of-Team-Structures_966a8a0f.jpg?resize=1024,474 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Different change models take different approaches to team structures.<\/p>\n\n\n\n<p>Therefore, it makes sense that each model would present a change team that fits with that model.<\/p>\n\n\n\n<p>When creating your change team, it\u2019s of course vital that your team roles match the approach taken by your change model.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kotter\u2019s <\/strong><strong><em>Leading Change<\/em><\/strong><strong> Team Structure<\/strong><\/h3>\n\n\n\n<p>Kotter\u2019s 8-step change model was originally developed in 1996. Since its creation, it has become one of the most popular <a href=\"https:\/\/www.walkme.com\/blog\/5-types-of-organizational-change\/\" target=\"_blank\" rel=\"noreferrer noopener\">organizational change<\/a> models in the world.<\/p>\n\n\n\n<p>The original 8-step model advocates driving change with a \u201csmall, powerful core group.\u201d<\/p>\n\n\n\n<p>This group would direct the change process in a very top-down, hierarchical fashion.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kotter\u2019s <\/strong><strong><em>Accelerator<\/em><\/strong><strong> Team Structure<\/strong><\/h3>\n\n\n\n<p>In 2014, <a href=\"https:\/\/www.walkme.com\/blog\/kotter-change-model\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kotter<\/a> updated his existing model \u2026 and the change team.<\/p>\n\n\n\n<p>Rather than a core change team that unilaterally directs everything, there is a \u201cguiding coalition,\u201d empowered by a \u201cvolunteer army.\u201d<\/p>\n\n\n\n<p>In this structure, the emphasis is on flatness, rather than on a top-down hierarchy.<\/p>\n\n\n\n<p>The idea is that by distributing authority to more employees, they will be more motivated and empowered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Prosci\u2019s Change Team Structure<\/strong><\/h3>\n\n\n\n<p>Prosci\u2019s ADKAR model is another widely-used change framework.<\/p>\n\n\n\n<p>Like Kotter\u2019s 8-step model, it provides a step-by-step process for mapping out, enabling, and enacting change.<\/p>\n\n\n\n<p>Prosci\u2019s change team structure has 5 key roles:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change management resource\/team<\/li>\n\n\n\n<li>Executives and senior managers<\/li>\n\n\n\n<li>Managers and supervisors<\/li>\n\n\n\n<li>Project team<\/li>\n\n\n\n<li>Project support functions<\/li>\n<\/ul>\n\n\n\n<p>These groups are designed to work together with the ADKAR process.<\/p>\n\n\n\n<p>Like Kotter\u2019s original team structure, these roles have clearly defined responsibilities, within an established hierarchy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Final Thoughts<\/strong><\/h2>\n\n\n\n<p>The team makeup is critical to the success or failure of a <a href=\"https:\/\/www.walkme.com\/blog\/change-management-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">change management<\/a> initiative.<\/p>\n\n\n\n<p>It\u2019s necessary to ensure that all responsibilities and roles are filled. And it\u2019s also vital to match the team structure with the change management methodology and the organizational hierarchy.<\/p>\n\n\n\n<p>A good change team will make the initiative run smoother, more efficiently, and more effectively.<\/p>\n","protected":false},"excerpt":{"rendered":"Change management team structure is vitally important to the health of any change program. When designing your change team, you<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":18339,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[359],"tags":[],"class_list":["post-18338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-change-management"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Quick-and-Dirty Guide to Change Management Team Structure<\/title>\n<meta name=\"description\" content=\"Change management team structure is critical to effectively driving change. 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