{"id":17206,"date":"2024-06-12T07:59:43","date_gmt":"2024-06-12T07:59:43","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=17206"},"modified":"2024-06-12T07:59:43","modified_gmt":"2024-06-12T07:59:43","slug":"changing-employee-attitudes","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/changing-employee-attitudes\/","title":{"rendered":"10 Tips for changing employee attitudes and behavior"},"content":{"rendered":"\n<p>Changing employee attitudes for the better is not easy, but it is possible. To achieve more positive attitudes, managers should ensure their organization has good opportunities for personal growth and career development opportunities, an exemplary work environment, and a meaningful well-being program.<\/p>\n\n\n\n<p>Changing employee attitudes requires a mindset shift from leaders. Whereas <a href=\"https:\/\/www.walkme.com\/blog\/how-to-improve-employee-performance\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee performance<\/a> metrics pressure employees to do their best, understanding employee attitudes requires leaders to improve the workplace.<\/p>\n\n\n\n<p>Fortunately, some simple measures can positively impact employee attitudes, behaviors, and performance. This article will explain how to make that change!&nbsp;<\/p>\n\n\n\n<p>It will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Explain the meaning of \u201cemployee attitude\u201d;<\/li>\n\n\n\n<li>Examine the underlying factors that affect employee attitude;<\/li>\n\n\n\n<li>Introduce ten top tips for making your employees happier.<\/li>\n<\/ul>\n\n\n\n<p>Although attitude change is not a part of <a href=\"https:\/\/www.walkme.com\/blog\/workplace-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">strategic workforce<\/a> planning, it\u2019s an incredibly important aspect of the corporate world.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What do we mean by \u201cemployee attitudes\u201d?<\/strong><\/h2>\n\n\n\n<p>\u201cEmployee attitude\u201d refers to an employee\u2019s outlook towards every aspect of their work. It includes the feelings, beliefs, opinions, and perceptions towards an organization, its leadership, colleagues, and the working environment.<\/p>\n\n\n\n<p>The importance of employee attitudes is not intuitively obvious. After all, if a staff member is doing their job, does it matter whether they are satisfied?<\/p>\n\n\n\n<p>However, for a long time, business leaders and researchers have recognized that attitudes are a very important part of a positive work culture. For example, a <a href=\"https:\/\/hbr.org\/1979\/01\/changing-employee-values-deepening-discontent\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">classic 1979 HBR article<\/a> by ORC researchers presented clear proof that employee values were changing dramatically \u2013 and having a major impact on the workplace.<\/p>\n\n\n\n<p>Employee attitudes matter because they influence every employee\u2019s behavior, performance, and job satisfaction. If employees come to work with a good attitude, your business will have fewer problems with retention, productivity, and succession planning.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The factors that impact employee attitudes&nbsp;<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"474\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/The-factors-that-impact-employee-attitudes_31666955.jpg?w=1024&#038;h=474&#038;crop=1\" alt=\"The factors that impact employee attitudes\" class=\"wp-image-17209\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/The-factors-that-impact-employee-attitudes_31666955.jpg 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/The-factors-that-impact-employee-attitudes_31666955.jpg?resize=300,139 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/The-factors-that-impact-employee-attitudes_31666955.jpg?resize=1024,474 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The factors behind employee attitudes and behaviors come from inside and outside the employee\u2019s organization. Managers cannot control all of these factors. But with knowledge and understanding, they can certainly take steps to improve life for employees.<\/p>\n\n\n\n<p>In general, poor attitudes in the workplace can come from many negative experiences.&nbsp;<\/p>\n\n\n\n<p>They might include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Poor Management<\/li>\n\n\n\n<li>Lack of Recognition and Appreciation<\/li>\n\n\n\n<li>Excessive Workload<\/li>\n\n\n\n<li>Inadequate Compensation<\/li>\n\n\n\n<li>Poor Work-Life Balance<\/li>\n\n\n\n<li>Bullying and harassment<\/li>\n\n\n\n<li>Poorly-managed change projects<\/li>\n<\/ul>\n\n\n\n<p>Such problems should (obviously) be removed by leaders as far as they possibly can.<\/p>\n\n\n\n<p>Unfortunately, some factors affecting employee attitude in the workplace may be outside of the employee\u2019s immediate control.&nbsp;<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personal Values<\/li>\n\n\n\n<li>Family and Personal Life<\/li>\n\n\n\n<li>Health and Well-being<\/li>\n\n\n\n<li>Financial Situation<\/li>\n\n\n\n<li>Educational Background<\/li>\n\n\n\n<li>Life Events and Stressors<\/li>\n\n\n\n<li>Personality Traits<\/li>\n\n\n\n<li>Peer Influence<\/li>\n\n\n\n<li>Cultural Background<\/li>\n\n\n\n<li>Social and Political Factors<\/li>\n<\/ul>\n\n\n\n<p>Managers will never be able to remove these problems from their staff. However, with sympathy towards this whole universe of complaints, leaders can work sympathetically. Doing that might be enough to turn a negative attitude into a positive attitude.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10 Tips for Changing Employee Attitudes<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"940\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/10-Tips-for-Changing-Employee-Attitudes_4666954c.jpg?w=1024&#038;h=940&#038;crop=1\" alt=\"10 Tips for Changing Employee Attitudes\" class=\"wp-image-17208\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/10-Tips-for-Changing-Employee-Attitudes_4666954c.jpg 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/10-Tips-for-Changing-Employee-Attitudes_4666954c.jpg?resize=300,275 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2024\/06\/10-Tips-for-Changing-Employee-Attitudes_4666954c.jpg?resize=1024,940 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you can keep up-to-date about your employees\u2019 attitudes, you will already create a supportive environment for your workers. However, there is a lot more you can do to change attitudes in your organization. Here are ten ideas that might just work.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Increase opportunities for growth<\/strong><\/h3>\n\n\n\n<p>If there are no pathways for upward mobility in the workplace, this can have a negative impact on employee attitudes.<\/p>\n\n\n\n<p>After all, career development is essential for many workers, and it can directly impact their loyalty to an organization, <a href=\"https:\/\/www.walkme.com\/blog\/employee-retention\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee retention<\/a> rates, performance, and more.<\/p>\n\n\n\n<p>Improving career opportunities begins with creating organizational promotional tracks and ensuring employees know them. Another important step is to support employees\u2019 career growth.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Create a career development program<\/strong><\/h3>\n\n\n\n<p>Growth opportunities are important for upwardly mobile employees. However, HR managers and business leaders who want to go one step further may wish to invest in an <a href=\"https:\/\/www.walkme.com\/blog\/employee-development-plan-examples\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee development program<\/a>.<\/p>\n\n\n\n<p>Through mentorship programs, <a href=\"https:\/\/www.walkme.com\/glossary\/employee-training\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee training<\/a>, career counseling, and similar efforts, these programs provide employees with long-term support for improving their career prospects, skills, and so forth.<\/p>\n\n\n\n<p>That, in turn, can help employees have a more positive outlook at work and towards their employer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Improve the physical work environment<\/strong><\/h3>\n\n\n\n<p>Work environments can also have a direct impact on employees\u2019 attitudes and the atmosphere of the workplace.<\/p>\n\n\n\n<p>Interior d\u00e9cor, office equipment, the building, office location, office layout, and other elements of the workplace all have subtle but direct impacts on workers\u2019 mindsets and psychological well-being.<\/p>\n\n\n\n<p>Though the ROI of this investment may be difficult to quantify, it does affect workers. Asking workers for their input and ideas is a good way to improve the workplace.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Simplify the digital employee experience<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.walkme.com\/glossary\/digital-workplace\/?t=21&amp;camp=change-blog\" target=\"_blank\" rel=\"noreferrer noopener\">The digital<\/a> and physical workplace are intertwined and affect mindsets, attitudes, and behaviors.<\/p>\n\n\n\n<p>In fact, the digital employee experience may be even more important than the physical work environment in today\u2019s digital-first world. This was especially true during the COVID-19 pandemic when many businesses became remote.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Invest in management and leadership training<\/strong><\/h3>\n\n\n\n<p>A surprising number of people will say their managers need more management training. <a href=\"https:\/\/www.gallup.com\/workplace\/259469\/manager-experience-shapes-employee-experience.aspx\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Gallup\u2019s research<\/a> agreed, suggesting that managers account for over 70% of the variance in employee engagement.<\/p>\n\n\n\n<p>Therefore, companies that wish to positively impact employee attitudes and engagement should assess their managers\u2019 skills, their employees\u2019 feelings about their managers, and how management in one\u2019s own organization affects employee engagement.<\/p>\n\n\n\n<p>Once that is done, employers can invest in leadership training and development courses that address the identified issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Help employees find meaning in their work<\/strong><\/h3>\n\n\n\n<p>Employees\u2019 work often positively impacts their customers and the world, though employees themselves may not be able to see this directly. As a result, they may not find their work meaningful, which can negatively impact their attitudes towards their work.<\/p>\n\n\n\n<p>One way to help employees find more meaning in their jobs is by directly showing how their work positively affects customers. Good customer reviews or stories about the impact of their work, for instance, can help motivate employees and improve engagement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Lead by example<\/strong><\/h3>\n\n\n\n<p>One of the best ways to create the change you wish to see in the workplace is by embodying that change.<\/p>\n\n\n\n<p>For example, managers who project positive attitudes are more likely to attract employees with positive attitudes and cultivate a happier workplace atmosphere.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Hire selectively<\/strong><\/h3>\n\n\n\n<p>Hiring positive people is another straightforward way to build a more positive work atmosphere.<\/p>\n\n\n\n<p>On the other hand, hiring employees with negative attitudes can influence the entire team, their behaviors, and their <a href=\"https:\/\/www.walkme.com\/blog\/best-practices-for-employee-productivity\/?t=21&amp;camp=change-blog\" target=\"_blank\" rel=\"noreferrer noopener\">productivity<\/a>.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Boost social connection in the workplace<\/strong><\/h3>\n\n\n\n<p>Though there are always exceptions to every rule, teams who get along socially are often more likely to work well together. For instance, better informal <a href=\"https:\/\/www.walkme.com\/blog\/communication-management-plan\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication management<\/a> in the organization can also improve formal communication.<\/p>\n\n\n\n<p>Adding opportunities for social connection can go a long way toward reducing friction, improving employee attitudes, and enhancing the workplace climate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Invest in a health and well-being program<\/strong><\/h3>\n\n\n\n<p>People\u2019s health is often directly tied to their attitudes and mindsets. Naturally, employers cannot control employees\u2019 health or how much they exercise.<\/p>\n\n\n\n<p>However, a corporate well-being program can help reduce stress, boost employees\u2019 emotional and physical health, and improve their attitudes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion: Say goodbye to negative attitudes?&nbsp;&nbsp;<\/strong><\/h2>\n\n\n\n<p>Commenters on the <a href=\"https:\/\/www.walkme.com\/blog\/adaptive-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">future of work<\/a> are still forecasting that the pandemic era will dictate attitudes and dispositions for the coming years. In the face of the financial crisis, employees value their mental health and experience more than ever. As <a href=\"https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/this-time-its-personal-shaping-the-new-possible-through-employee-experience\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">one 2021 McKinsey analysis<\/a> puts it, \u201cWorkers are hungry for trust, social cohesion, and purpose.\u201d\u00a0<\/p>\n\n\n\n<p>The changing attitudes of employees in 2023 make them value their self-confidence, recognize their self-esteem, and find motivation through personal encouragement. Every person is different, of course, but everyone wants their effort to be seen and rewarded by their manager.&nbsp;<\/p>\n\n\n\n<p>If you can improve attitudes, you can hope for better performance in many aspects of your business. It\u2019s well worth the effort!<\/p>\n","protected":false},"excerpt":{"rendered":"Changing employee attitudes for the better is not easy, but it is possible. To achieve more positive attitudes, managers should<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":17207,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[359],"tags":[],"class_list":["post-17206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-change-management"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Tips for Changing Employee Attitudes and Behavior<\/title>\n<meta name=\"description\" content=\"Changing employee attitudes is vital work. When your employees aren\u2019t delighted by their workplace, what can you do? 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