{"id":16536,"date":"2023-12-19T13:22:16","date_gmt":"2023-12-19T13:22:16","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=16536"},"modified":"2023-12-26T08:58:13","modified_gmt":"2023-12-26T08:58:13","slug":"a-year-in-review-walkmes-2023-blueprint","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/a-year-in-review-walkmes-2023-blueprint\/","title":{"rendered":"A Year in Review &#8211; WalkMe\u2019s 2023 Blueprint"},"content":{"rendered":"\n<p><span style=\"font-weight: 400\">The year 2023 has been an exciting year for both the Digital Adoption Platform (DAP) sector and the broader tech industry. We&#8217;ve observed unprecedented growth in tech investments and software development, coupled with the rise of AI, which brings its own set of opportunities and challenges.<br \/><br \/><\/span><span style=\"font-weight: 400\">As the leading enterprise DAP, WalkMe has consistently spearheaded innovations in digital adoption. Now, let&#8217;s take a look at the milestones we celebrated in 2023 including new product launches, partnerships, award recognitions, and customer success<\/span><\/p>\n<h1><span style=\"font-weight: 400\"><br \/>How WalkMe\u2019s DAP evolved in 2023\u00a0<\/span><\/h1>\n<p><span style=\"font-weight: 400\">WalkMe is committed to continuously innovating and advancing the Digital Adoption Platform (DAP) category. Our 2023 releases illustrate WalkMe&#8217;s unwavering dedication to pushing the boundaries of innovation to make digital adoption an effortless and efficient process for all users.<br \/><br \/><a href=\"https:\/\/www.walkme.com\/discovery\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16578 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/2_09658188.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/2_09658188.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/2_09658188.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/2_09658188.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><br \/><\/span><b><br \/>We introduced new features and products that\u00a0 give you more data and insights than ever\u00a0 before so you can make better decisions and strategically build your digital adoption strategy.<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/discovery\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">WalkMe Discovery:<\/span><\/a><span style=\"font-weight: 400\"> This summer, we announced our newest way to understand how software is used in your organization. WalkMe Discovery gives you complete visibility into application usage to see who&#8217;s using what and whether software is being used as intended. Discovery allows you to optimize software spend, rationalize your software portfolio, reduce licensing costs, consolidate duplicate tools, uncover <\/span><a href=\"https:\/\/www.walkme.com\/lpages\/shadow-ai\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">shadow IT<\/span><\/a><span style=\"font-weight: 400\">, and identify opportunities to boost adoption.<br \/><br \/><\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.walkme.com\/knowledge-base\/ui-intelligence\/#technical-notes\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">UI Intelligence now supports SAP Concur:<\/span><\/a><span style=\"font-weight: 400\"> Optimize and streamline your expense, travel, and invoice forms with actionable recommendations:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Simplify the form completion process and eliminate pain points for your users.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Improve your data accuracy, reducing incorrect financial records, reimbursement delays, and fraudulent expenses.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Minimize non-compliant expenses and reduce your employee support costs related to expense report issues.<br \/><br \/><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>We made it easier and faster to build personalized and automated processes to drive digital adoption and support your people.<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.walkme.com\/knowledge-base\/new-editor-icons\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">New Editor Experience:<\/span><\/a><span style=\"font-weight: 400\"> Enjoy more intuitive access to all the functionalities needed for creating, managing, and publishing content. Benefit from advanced filtering, folders, and segmentation options.<\/span><span style=\"font-weight: 400\"><br \/><br \/><\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.walkme.com\/knowledge-base\/walkme-assistant\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">WalkMe Assistant:<\/span><\/a><span style=\"font-weight: 400\"> Leveraging DeepUI, our proprietary AI-based element recognition technology, WalkMe Assistant enables your WalkMe Builders to report and resolve building issues quickly and efficiently within their\u00a0 workflow by automatically collecting all necessary technical information for a swift resolution.<\/span><span style=\"font-weight: 400\"><br \/><br \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Visual Designer for ShoutOuts: Enhance your creative process with our new <\/span><a href=\"https:\/\/support.walkme.com\/knowledge-base\/template-gallery\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Visual Designer Template Gallery!<\/span><\/a><span style=\"font-weight: 400\"> Construct stunning ShoutOuts with less effort and in less time using a wide variety of pre-made templates. You can now also <\/span><a href=\"https:\/\/support.walkme.com\/knowledge-base\/template-gallery\/#save-new-template\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">create, save, and share your own templates<\/span><\/a><span style=\"font-weight: 400\"> across your organization for seamless, brand-centric communication.<br \/><br \/><\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.walkme.com\/knowledge-base\/product-updates-winter-2023\/#enhance-the-builder-experience-with-workstation\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">New Workstation Builder Experience:<\/span><\/a><span style=\"font-weight: 400\"> Boost user adoption by simplifying your digital process interactions. This easy-to-use hub allows your employees to launch any application, resource or workflow from one place, either on their desktop or mobile devices. Now with more <\/span><a href=\"https:\/\/support.walkme.com\/article-categories\/workstation-integrations\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">app integrations<\/span><\/a><span style=\"font-weight: 400\"> for an enhanced experience.<\/span><\/li>\n<\/ul>\n<p><b><br \/>We found new ways\u00a0 to deliver people-first experiences for frictionless software use across any workflow.<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/support.walkme.com\/knowledge-base\/mobile-workstation\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Workstation on Mobile:<\/span><\/a><span style=\"font-weight: 400\"> Now available on mobile, Workstation enables your employees to securely access necessary workflows and applications from any location. It offers a seamless experience across both desktop and mobile devices and provides a single-point solution for frontline employees, empowering them to perform critical duties from anywhere.<br \/><\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In-App Guidance for Desktop Applications: Effortlessly build and deliver in-app guidance for your Windows Desktop applications using our intuitive drag-and-drop interface. Use WalkMe to highlight new features, onboard users, and provide step-by-step instructions, driving application adoption and ensuring a unified experience across desktop and web applications for increased productivity and optimal process completion.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/ai\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">WalkMe for AI:<\/span><\/a><span style=\"font-weight: 400\"> Introduce new AI capabilities to your teams right in the flow of work and minimize the risks by ensuring secure and effective adoption across your organization.<\/span><\/li>\n<\/ul>\n<h2>\u00a0<\/h2>\n<h1><span style=\"font-weight: 400\">WalkMe\u2019s partner ecosystem expands<\/span><\/h1>\n<p><span style=\"font-weight: 400\">WalkMe&#8217;s vibrant Partner Ecosystem saw remarkable growth and expansion this year. Our ecosystem now boasts over 127 partners across the globe. WalkMe\u2019s Public Sector Partner ecosystem continues to expand, with over 50 Partners in North America.<br \/><br \/><\/span><span style=\"font-weight: 400\">This year, we were also thrilled to welcome more than 10 new partners in the EMEA region, including prominent names such as Oblics, Wipro, Cynefin, Axys, HR Path, NUVA HR, Inova Consulting, Altitudo, Deloitte, Capgemini, and NNIT. WalkMe also established a strategic global alliance with <\/span><a href=\"https:\/\/ir.walkme.com\/news-releases\/news-release-details\/tech-mahindra-partners-walkme-accelerate-digital-transformation\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Tech Mahindra<\/span><\/a><span style=\"font-weight: 400\">. These partners will play a crucial role in expanding WalkMe\u2019s strong global footprint and drive DAP success at a local level.<br \/><br \/><\/span><span style=\"font-weight: 400\">Not only have our partner numbers increased, we\u2019ve also seen the capabilities of our partners strengthen with 60+ certified professionals across our partner organizations who are proficient with WalkMe, enhancing our ability to deliver customer success.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/partners\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16579 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/4_36581895.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/4_36581895.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/4_36581895.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/4_36581895.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><br \/><\/span><span style=\"font-weight: 400\"><br \/>In October, <\/span><a href=\"https:\/\/ir.walkme.com\/news-releases\/news-release-details\/walkme-launches-propel-partner-program-support-growing-demand\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">WalkMe launched the Propel Partner Program to support growing demand for digital adoption technology worldwide<\/span><\/a><span style=\"font-weight: 400\">. This global program is designed to activate, manage, and scale solutions, services, and technology partners through a new world-class interface. <\/span><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=PahPq2ML8Bhfbjj4PFz0PF4j57OEKAW0ns459IRnHMplrMlU2dNg4_8OxnhLl38CiuMfxmboDiXz9VAZISB0Fg==\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Propel<\/span><\/a><span style=\"font-weight: 400\"> gives global and regional service integrators as well as ISV\/tech alliance partners a head-start in harnessing the rapidly-expanding Digital Adoption Platform (DAP) market. The new experience offered by the program provides existing and new partners with the foundation to unlock enterprise-scale revenue streams, delivering consistently brilliant, personalized, and responsive digital experiences for joint customers.<\/span><span style=\"font-weight: 400\"><br \/><br \/><\/span><span style=\"font-weight: 400\">With the launch of Propel, WalkMe inaugurated the annual <\/span><a href=\"https:\/\/ir.walkme.com\/news-releases\/news-release-details\/walkme-recognizes-outstanding-partners-annual-propel-partner\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Propel Partner Awards<\/span><\/a><span style=\"font-weight: 400\">, recognizing <\/span><a href=\"https:\/\/www.walkme.com\/partners\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">partners<\/span><\/a><span style=\"font-weight: 400\"> who have shown exemplary performance, collaboration, and commitment to delivering outstanding solutions to clients across various regions and industries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The 2023 winners include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Global Partner of the Year: Deloitte<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Americas Partner of the Year: SolutionsATI<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Tech Alliances\/ISV Partner of the Year: SAP Concur<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">EMEA Partner of the Year: Charlton House<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Federal Partner of the Year: Red River<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">APJ Partner of the Year: The Big Middle<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">As we step into 2024, we remain committed to building stronger partnerships and delivering consistently strong, personalized, and responsive digital experiences. We aim to serve not only our joint partners but also our valued customers with dedication and excellence &#8211; and with that, on to our customers! Interested in becoming a WalkMe partner? <\/span><a href=\"https:\/\/www.walkme.com\/partners\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Click here to get started<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<h1><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Customer wins in 2023\u00a0<\/span><\/h1>\n<p><span style=\"font-weight: 400\">Let\u2019s take a moment to celebrate the success of <\/span><a href=\"https:\/\/www.walkme.com\/customer-stories\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">our customers<\/span><\/a><span style=\"font-weight: 400\"> in 2023. We\u2019ve captured the remarkable achievements our customers have accomplished with WalkMe. From streamlining transitions to new systems, driving customer experience, reducing support tickets, to automating HR processes, we&#8217;re proud to be part of their digital transformation journey. Let\u2019s dive in!<\/span><\/p>\n<p><span style=\"font-weight: 400\">Discover how:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/smith-nephew-2\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Smith+Nephew<\/span><\/a><span style=\"font-weight: 400\"> improved data accuracy and reduced errors by 70%.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/tui\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">TUI Group<\/span><\/a><span style=\"font-weight: 400\"> increased employee self-sufficiency by 80%.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/visma-2\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Visma<\/span><\/a><span style=\"font-weight: 400\"> experienced a 150% increase in event attendance at product update events.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/deloitte\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Deloitte<\/span><\/a><span style=\"font-weight: 400\"> reduced support tickets by 30%.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/nec\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">NEC<\/span><\/a><span style=\"font-weight: 400\"> decreased data input time on Salesforce by 20%.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/blog\/veolia-digital-adoption-approach\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Veolia<\/span><\/a><span style=\"font-weight: 400\"> saved more than 11,000 productivity hours and 10,800 support hours over a 12-month period.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/overstock\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Overstock<\/span><\/a><span style=\"font-weight: 400\"> realized 100% ROI within 12 months.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/origin\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Origin Energy<\/span><\/a><span style=\"font-weight: 400\"> reduced support tickets by 70%.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/customer-stories\/edf-renewables\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">EDF Renewables<\/span><\/a><span style=\"font-weight: 400\"> dropped support tickets by 90% and increased newsletter views by more than 80%.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Moreover, we are thrilled to announce that 13 organizations were recognized in our annual <\/span><a href=\"https:\/\/www.walkme.com\/events\/realizer-awards-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Realizer Awards<\/span><\/a><span style=\"font-weight: 400\"> across 4 categories. The Realizer Awards spotlight companies and industry leaders that are using &#8211; and evangelizing &#8211; digital adoption to realize the full potential of technology in their respective spaces.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Meet our amazing finalists and winners:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Best Customer Experience:<\/b><span style=\"font-weight: 400\"> Bank of Singapore, Tangoe,<\/span> <a href=\"https:\/\/www.walkme.com\/events\/ivy-tech-community-college-of-indiana\/\" target=\"_blank\" rel=\"noopener\"><b><i>Ivy Tech Community College of Indiana (Winner)<\/i><\/b><\/a><\/li>\n<li style=\"font-weight: 400\"><b>Best Employee Experience:<\/b> <a href=\"https:\/\/www.walkme.com\/events\/nestle\/\" target=\"_blank\" rel=\"noopener\"><b><i>Nestl\u00e9 (Winner)<\/i><\/b><\/a><span style=\"font-weight: 400\">, Philips, W.L Gore &amp; Associates, Desjardins<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Transformational Business Impact:<\/b><span style=\"font-weight: 400\"> H &amp; R Block, <\/span><a href=\"https:\/\/www.walkme.com\/events\/splunk-inc\/\" target=\"_blank\" rel=\"noopener\"><b><i>Splunk (Winner)<\/i><\/b><\/a><span style=\"font-weight: 400\">, GOJO<\/span><\/li>\n<li style=\"font-weight: 400\"><b>DAP Professional of the Year:<\/b> <a href=\"https:\/\/www.walkme.com\/events\/neerja-katwala\/\" target=\"_blank\" rel=\"noopener\"><b><i>Neerja Katwala from ServiceNow (Winner)<\/i><\/b><\/a><span style=\"font-weight: 400\">; Jake Soltysik from Veolia; Christopher McManus from WalkRunners<\/span><b><br \/><\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">We&#8217;re excited to share their success stories and look forward to enabling more achievements in the future!<\/span><\/p>\n<h1><span style=\"font-weight: 400\"><br \/>The thriving WalkMe community<\/span><\/h1>\n<p><span style=\"font-weight: 400\">In 2023, we continued our commitment to fostering a thriving online community of Digital Adoption Platform (DAP) professionals. Our aim has always been to provide a space for support, resources, and growth opportunities in digital adoption. This year, we&#8217;ve seen our community grow in leaps and bounds, and we&#8217;re excited to share some highlights with you.<\/span><\/p>\n<h2><b>Celebrating our MVPs<\/b><\/h2>\n<p><span style=\"font-weight: 400\">This year, we were thrilled to announce nine outstanding individuals as the inaugural winners\u00a0 of our <\/span><a href=\"https:\/\/community.walkme.com\/s\/article\/Meet-our-WalkMe-MVPs-2023\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">WalkMe MVP program<\/span><\/a><span style=\"font-weight: 400\">. These professionals have shown exemplary dedication and expertise in their respective fields, and we&#8217;re proud to recognize them:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/heatherwurtz\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Heather Wurtz<\/span><\/a><span style=\"font-weight: 400\"> from LeaseAccelerator<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/matt-block-687264182\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Matt Block<\/span><\/a><span style=\"font-weight: 400\"> from CVS<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/lauraracheldean\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Laura Dean<\/span><\/a><span style=\"font-weight: 400\"> from TUI<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/christi-lopez\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Christi Lopez<\/span><\/a><span style=\"font-weight: 400\"> from W.L. Gore &amp; Associates<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/samanthaagraham\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Samantha Graham<\/span><\/a><span style=\"font-weight: 400\"> from United Healthcare\/Optum<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/steffaneyzohrabyan\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Steffaney Zohrabyan<\/span><\/a><span style=\"font-weight: 400\"> from Cisco<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/darryl-crumblin-4246a18\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Darryl Crumblin<\/span><\/a><span style=\"font-weight: 400\"> from Blackwoods<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/elizabethwillisson\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Lizzie Willisson<\/span><\/a><span style=\"font-weight: 400\"> from Flight Centre<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/www.linkedin.com\/in\/jmayhughconsulting\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Jeff Mayhugh<\/span><\/a><span style=\"font-weight: 400\"> from Jeff Mayhugh Consulting &#8211; partner<\/span><\/li>\n<\/ul>\n<p><br \/><a href=\"https:\/\/www.youtube.com\/playlist?list=PLMcF2BRKbfSSae91lBZBvgXaASqzM5En5\" target=\"_blank\" rel=\"nofollow noopener\"><b>The launch of the DAP Pro Show<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400\">We launched the DAP Pro Show this year as a way to highlight inspiring DAP stories, recognize DAP professionals&#8217; leadership, and inspire others. Speakers from companies like GOJO, Panda Express, CHRISTUS Health, RBC, LinkedIn, Johnson Controls, and EDF Renewables offered their insights on topics ranging from change management principles to data strategies in digital adoption.<br \/><br \/><\/span><a href=\"https:\/\/institute.walkme.com\/\" target=\"_blank\" rel=\"noopener\"><b>Empowering DAP Professionals with Digital Adoption Institute (DAI)<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/institute.walkme.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16582 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/7_7165818b.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/7_7165818b.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/7_7165818b.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/7_7165818b.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><br \/><br \/>In 2023, we made significant strides with our Digital Adoption Institute (DAI). We released our &#8220;Fundamentals&#8221; course in October, which was met with great enthusiasm. We also saw an impressive number of certifications across various levels:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Builder I: 476 certifications<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Builder II: 270 certifications<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Project Lead I: 108 certifications<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Program Manager I: 2 certifications<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">These figures represent not just our customers, partners, and internal users who have achieved these certifications, but also the broader growth and development of the DAP professional community. You can join the Digital Adoption Institute by clicking below.<br \/><\/span><a href=\"https:\/\/institute.walkme.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Register now&gt;&gt;<\/span><\/a><br \/><br \/><span style=\"font-weight: 400\">As we look back on a year filled with growth and learning, we&#8217;re more committed than ever to empowering DAP professionals and driving digital adoption forward. We look forward to what the future holds for our vibrant community.<br \/><\/span><a href=\"https:\/\/support.walkme.com\/knowledge-base\/walkme-community\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Join our community&gt;&gt;<\/span><\/a><\/p>\n<h1><span style=\"font-weight: 400\"><br \/>Growing coverage of the DAP market<\/span><\/h1>\n<p><span style=\"font-weight: 400\">As the category creator, WalkMe has once again emerged as a notable player and leader in the rapidly evolving landscape of Digital Adoption Platforms (DAPs) in 2023, capturing the attention of several industry analysts.\u00a0<br \/><br \/><\/span><span style=\"font-weight: 400\">The year 2022 marked a significant tipping point for DAPs, as analyst firms recognized and initiated coverage of these platforms as invaluable business tools. Building upon this momentum, 2023 witnessed these firms <\/span><a href=\"https:\/\/www.walkme.com\/blog\/business-value-dap-confirmed\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">confirming the business value of DAPs<\/span><\/a><span style=\"font-weight: 400\"> through comprehensive reports and in-depth analysis, substantiating the benefits they offer. Now, let us explore these benefits and delve into the insightful analyst reports about WalkMe&#8217;s achievements in 2023.<br \/><br \/><\/span><span style=\"font-weight: 400\">Widely considered as one of the world\u2019s leading research firms, IDC interviewed a variety of WalkMe customers of different sizes, across industries, and from all over the world for a white paper on <\/span><a href=\"https:\/\/www.walkme.com\/content\/idc-business-value-white-paper\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">The Business Value of WalkMe<\/span><\/a><span style=\"font-weight: 400\">. The study\u00a0 illustrates the benefits customers derive from WalkMe DAP, including $41.4 million in new annual revenue, 60% faster adoption of new applications and features, and 45% faster application migrations. Additionally, IDC calculated that WalkMe delivers a 3-year 494% ROI.\u00a0<br \/><br \/><\/span><span style=\"font-weight: 400\">From our perspective, the <\/span><a href=\"https:\/\/www.walkme.com\/content\/gartner-market-guide-digital-adoption-platforms-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Gartner Market Guide for Digital Adoption Platforms<\/span><\/a><span style=\"font-weight: 400\"> is one of the leading pieces of research on the DAP sphere, focusing on individual vendors and their capabilities, as well as where the industry is heading. Of the 12 vendors listed in the 2023 Gartner Market Guide for Digital Adoption Platforms, WalkMe is recognized as a Representative Vendor for DAPs. Additionally, WalkMe is one of three recognized vendors that offers generative AI capabilities.<br \/><br \/><\/span><\/p>\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/blog\/walkme-everest-peak-matrix-for-dap\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16580 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/5_1965818a.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/5_1965818a.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/5_1965818a.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/5_1965818a.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><br \/><br \/><\/span><span style=\"font-weight: 400\">Everest Group recognized WalkMe as a Leader for the fourth year in a row and a Star Performer for the second time in the <\/span><a href=\"https:\/\/www.walkme.com\/blog\/walkme-everest-peak-matrix-for-dap\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Everest PEAK Matrix\u00ae for Digital Adoption Platforms 2023<\/span><\/a><span style=\"font-weight: 400\">. As one of the leading global research firms, Everest Group is widely recognized for helping Global 1000 firms improve their performance by optimizing business services. The PEAK Matrix\u00ae for Digital Adoption Platforms is a comprehensive evaluation of 23 DAP providers and is an effective way for buyers to compare vendors based on product offerings, vision and capabilities, and market impact.\u00a0\u00a0<\/span><\/p>\n<h1><span style=\"font-weight: 400\"><br \/>Making headlines in 2023\u00a0<\/span><\/h1>\n<p><span style=\"font-weight: 400\">In 2023, WalkMe made waves in tech industry news. The leadership and expert team at WalkMe were not just part of the conversation, but they were shaping it.<br \/><br \/><\/span><span style=\"font-weight: 400\">Our CIO, Uzi Dvir, was at the forefront of this discourse. His insightful article, &#8220;<\/span><a href=\"https:\/\/www.infoworld.com\/article\/3707797\/democratizing-ai-with-digital-adoption-platforms.html\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Democratizing AI with Digital Adoption Platforms<\/span><\/a><span style=\"font-weight: 400\">,&#8221; featured in InfoWorld, delved into how Digital Adoption Platforms (DAPs) can make AI accessible to all. The piece resonated with the publication&#8217;s one million monthly readers, sparking meaningful discussions about the future of AI.<br \/><br \/><\/span><span style=\"font-weight: 400\">The impact of WalkMe&#8217;s technology wasn&#8217;t only theorized but also demonstrated through tangible case studies. European travel company, <\/span><a href=\"https:\/\/www.unleash.ai\/unleashamerica\/hr-transformation\/tui-walkme-tech-digital-adoption\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">TUI, revealed their digital adoption journey with WalkMe<\/span><\/a><span style=\"font-weight: 400\"> on UNLEASH. The success story, accompanied by a podcast, shed light on the transformative power of tech in industries like travel.<br \/><br \/><\/span><span style=\"font-weight: 400\">However, with great technological power comes great responsibility. WalkMe&#8217;s CISO, Daniel Chechik, addressed this in his thought-provoking piece, &#8220;<\/span><a href=\"https:\/\/www.spiceworks.com\/tech\/it-careers-skills\/guest-article\/human-error-management\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Human Error Doesn&#8217;t Have to Be a Single Point of Failure<\/span><\/a><span style=\"font-weight: 400\">.&#8221; He also wrote a guide titled &#8220;<\/span><a href=\"https:\/\/www.spiceworks.com\/tech\/artificial-intelligence\/guest-article\/safeguarding-data-in-the-generative-ai-era\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">AI\u2019s Promise and Peril: A Guide to Protecting Sensitive Data<\/span><\/a><span style=\"font-weight: 400\">,&#8221; offering a balanced perspective on managing AI&#8217;s benefits and risks while protecting sensitive data.<br \/><br \/><\/span><span style=\"font-weight: 400\">On the Federal Tech Talk podcast, Billy Biggs, VP of Public Sector at WalkMe, highlighted the <\/span><a href=\"https:\/\/www.theoakmontgroupllc.com\/ep-69-digital-adoption-platform-for-federal-agencies\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">financial savings federal agencies could achieve through using a Digital Adoption Platform (DAP)<\/span><\/a><span style=\"font-weight: 400\">. This talk came on the heels of WalkMe&#8217;s FedRAMP certification news, reinforcing the company&#8217;s commitment to delivering value at all levels of operation.<br \/><br \/><a href=\"https:\/\/www.walkme.com\/blog\/walkme-fedramp-ready\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16584 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/6_08658194.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/6_08658194.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/6_08658194.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/6_08658194.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><br \/><br \/><\/span>This FedRAMP milestone marks an important chapter in WalkMe&#8217;s growth trajectory, as it signifies its formal entry into the U.S. Federal market. The FedRAMP Ready status is a testament to WalkMe&#8217;s robust security and privacy measures, meeting the stringent requirements set by the U.S. federal government. This achievement was highlighted in <a href=\"https:\/\/martechseries.com\/analytics\/data-management-platforms\/privacy-and-regulations\/walkme-achieves-fedramp-ready-status\/\" target=\"_blank\" rel=\"nofollow noopener\">Martech Series in the article, &#8220;WalkMe Achieves FedRAMP Ready Status.&#8221;<\/a><br \/><br \/><span style=\"font-weight: 400\">And in a groundbreaking move, <\/span><a href=\"https:\/\/www.theoakmontgroupllc.com\/ep-69-digital-adoption-platform-for-federal-agencies\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">WalkMe launched a new product &#8211; WalkMe Discovery<\/span><\/a><span style=\"font-weight: 400\">. This innovative visibility solution marked a new chapter in digital adoption, solidifying WalkMe&#8217;s position as a leader in the tech industry.<br \/><br \/><\/span><span style=\"font-weight: 400\">In this way, 2023 became a pivotal year for WalkMe, as it continued to shape the discourse around digital adoption and AI, demonstrating its transformative impact across industries.<\/span><\/p>\n<h1><span style=\"font-weight: 400\"><br \/>WalkMe takes the stage<\/span><\/h1>\n<p><span style=\"font-weight: 400\">Throughout 2023, WalkMe has been making things happen from screen to global stage. We&#8217;ve hosted, attended, and spoken at a multitude of events, ensuring we meet our DAP professionals, partners, and customers wherever they are &#8211; from the comfort of their homes to locations across the globe.<br \/><br \/><\/span><span style=\"font-weight: 400\">From main stages and booths to soirees and webinars, every WalkMe event was designed with a single goal in mind: to enhance the customer experience and provide a firsthand view of WalkMe in action. Now, let&#8217;s delve into what made up WalkMe&#8217;s eventful year, beginning with our flagship event &#8211; Realize.<br \/><br \/><\/span><a href=\"https:\/\/events.walkme.com\/Realize-2023\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16581 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/8_1165818a.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/8_1165818a.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/8_1165818a.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/8_1165818a.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><br \/><br \/><span style=\"font-weight: 400\">Realize &#8217;23 was more than just an event; it was a blueprint for leveraging DAP from present to the future. We brought together thought leaders, experts, and enthusiasts from around the world for <\/span><a href=\"https:\/\/www.walkme.com\/events\/dap-blueprint-to-value-realize-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">an unforgettable 80-minute keynote session.<\/span><\/a><span style=\"font-weight: 400\"> The session featured live product demonstrations, showcasing upcoming innovations and how organizations can leverage Digital Adoption Platform (DAP) to drive business value.<br \/><br \/><\/span><span style=\"font-weight: 400\">We were honored to have Ethan Mollick, an innovation expert, artificial intelligence thought leader, and professor of entrepreneurship at The Wharton School, share his insights and wisdom. Moreover, the fireside chat with Nestl\u00e9 and our annual customer awards ceremony added a unique flair to the event.<br \/><br \/><\/span><b>Breakout sessions: Knowledge sharing and inspiration<\/b><\/p>\n<p><span style=\"font-weight: 400\">Our four breakout sessions proved to be a treasure trove of practical best practices and inspiration across key topics:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Jake Soltsik from Veolia enlightened us on <\/span><a href=\"https:\/\/www.walkme.com\/events\/scaling-dap-realize-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">&#8220;Scaling DAP: Go Bigger and Better with Each Project.&#8221;<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Steffaney Zohrabyan from Cisco &amp; John Lindner from Gap, Inc. unraveled <\/span><a href=\"https:\/\/www.walkme.com\/events\/digital-adoption-impact-realize-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">&#8220;The Art of Measuring DAP Impact.&#8221;<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Neerja Katwala from ServiceNow &amp; Laura Dean from TUI shared insights on how to <\/span><a href=\"https:\/\/www.walkme.com\/events\/supercharge-dap-building-realize-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">&#8220;Supercharge the Builder Experience and Delight Your Users.&#8221;<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Deloitte led a session on how to <\/span><a href=\"https:\/\/www.walkme.com\/events\/change-management-realize-2023\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">&#8220;Drive Next Level Change Management with Process Adoption &amp; DAP.&#8221;<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">If you missed Realize, not to worry! You can still stream all of the content on demand. <br \/><\/span><br \/><a href=\"https:\/\/events.walkme.com\/Realize-2023\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Watch now &gt;&gt;<\/span><\/a><br \/><br \/><span style=\"font-weight: 400\">Realize wouldn\u2019t be possible without our sponsors. A big THANK YOU to: Deloitte, book&amp;brayer, Charlton House, DGTL Ventures, GuideMe, Infosys Consulting, Jabil, reSolved, SolutionsATI, and Tech Mahindra for supporting the event.<br \/><br \/><\/span><span style=\"font-weight: 400\">Extending beyond the boundaries of our main event and your screens, WalkMe embarked on a global journey to connect with DAP professionals at our summer soiree series, local user groups, and \u2018WalkMe on Tour&#8217; events held across North America, Europe, and the Asia Pacific.<br \/><br \/><\/span><span style=\"font-weight: 400\">Additionally, WalkMe hosted numerous virtual webinars featuring insights from DAP experts, customers, partners, and analysts. You can explore all of these webinars along with our on-demand virtual events from this year <\/span><a href=\"https:\/\/www.walkme.com\/meet-us-at\/?tab=watch\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">here<\/span><\/a><span style=\"font-weight: 400\">.<br \/><br \/><\/span><span style=\"font-weight: 400\">Our commitment to meeting customers where they are and providing the latest advancements in digital adoption remains unwavering, and we look forward to continuing this mission in 2024.\u00a0<br \/><br \/><\/span><a href=\"https:\/\/www.walkme.com\/meet-us-at\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">See where WalkMe is going to be next!<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<h1><span style=\"font-weight: 400\"><br \/>The 2023 awards that make WalkMe a winning platform<\/span><\/h1>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16583 size-full\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/1_5965818c.jpg\" alt=\"\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/1_5965818c.jpg 800w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/1_5965818c.jpg?resize=300,188 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/12\/1_5965818c.jpg?resize=80,50 80w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><br \/><br \/>WalkMe\u2019s achievements in 2023 were recognized by a number of leading industry organizations.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">WalkMe Discovery won the 2023 <\/span><a href=\"https:\/\/www.walkme.com\/blog\/walkme-discovery-software-solution-of-the-year\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">Remote Tech Breakthrough Award for Software Asset management Solution of the Year<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our incredible customer EDF Renewables North America was awarded the <\/span><a href=\"https:\/\/www.constellationr.com\/constellation-research-announces-winners-2023-supernova-awards\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">SuperNova Award for Future of Work &#8211; Employee Experience<\/span><\/a><a href=\"https:\/\/www.constellationr.com\/constellation-research-announces-winners-2023-supernova-awards\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\"> by <\/span><span style=\"font-weight: 400\">Constellation Research:<\/span><\/a><i><span style=\"font-weight: 400\">\u00a0EDF Renewables North America<\/span><\/i><\/li>\n<li style=\"font-weight: 400\"><i><span style=\"font-weight: 400\">WalkMe Customer Success Group was recognized by <\/span><\/i><a href=\"https:\/\/www.bintelligence.com\/posts\/here-are-the-92-names-leading-the-way-in-customer-service-in-2023\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Business Intelligence Group for Transformation of the Year (Excellence in Customer Service Award)<\/span><\/a><i><span style=\"font-weight: 400\">.<\/span><\/i><\/li>\n<li style=\"font-weight: 400\"><i><span style=\"font-weight: 400\">WalkMe Workstation was selected as a runner-up by the SIIA CODiE Awards <\/span><\/i><span style=\"font-weight: 400\">for <\/span><a href=\"https:\/\/siia.net\/codie\/2023-codie-business-technology-winners\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400\">Best Digital Employee Experience<\/span><\/a><i><span style=\"font-weight: 400\">.<\/span><\/i><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Check out our awards page to see all of our awards from this year!<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"><a href=\"https:\/\/www.walkme.com\/awards-recognition\/\" target=\"_blank\" rel=\"noopener\">Explore WalkMe\u2019s Awards now&gt;&gt;<\/a><\/span><\/h2>\n<h1><span style=\"font-weight: 400\"><br \/>Looking ahead to 2024\u2026<\/span><\/h1>\n<p><span style=\"font-weight: 400\">In 2023, we proved our ability to offer our customers and partners a blueprint for software success. As we look forward to 2024, we are filled with anticipation, especially considering the ever-evolving state of AI and the continuous rapid advancements in technology.\u00a0<br \/><br \/><\/span><span style=\"font-weight: 400\">Our promise is to keep pace with these developments. We plan to continue producing DAP products, creating valuable content, organizing insightful events, and providing an array of resources. All of this is aimed at continually adding value for you, our esteemed customer. We are incredibly excited about what the future holds and we hope you are too.<\/span><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"The year 2023 has been an exciting year for both the Digital Adoption Platform (DAP) sector and the broader tech<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":223,"featured_media":16577,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,7327],"tags":[8266,7990,8252],"class_list":["post-16536","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","category-digital-adoption","tag-digital-adoption-2023","tag-realize-2023","tag-walkme-2023"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Year in Review - 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