{"id":11373,"date":"2021-03-22T19:46:37","date_gmt":"2021-03-22T19:46:37","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=11373"},"modified":"2023-05-08T08:10:08","modified_gmt":"2023-05-08T08:10:08","slug":"business-analyst","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/business-analyst\/","title":{"rendered":"3 Trends That Will Define the Future of the Business Analyst Role"},"content":{"rendered":"\n<p>Do the business analyst and systems analyst have a place in tomorrow\u2019s digital-first business world?<\/p>\n\n\n\n<p>The economy is changing rapidly, as most business professionals are well aware, and those changes are significantly affecting the workplace, the design of the modern organization, and the workforce.<\/p>\n\n\n\n<p>According to <a href=\"https:\/\/www.delltechnologies.com\/en-us\/perspectives\/preparing-for-the-future-of-work-htm\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dell<\/a>, 85% of the jobs that will exist in 2030 don\u2019t exist today \u2013 and many of today\u2019s jobs are being heavily impacted by technology trends, such as <a href=\"https:\/\/www.brookings.edu\/blog\/brookings-now\/2019\/02\/08\/charts-of-the-week-automation-and-jobs\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">automation<\/a>.<\/p>\n\n\n\n<p>On top of that, according to many analysts and research firms, the pace of change is accelerating.<\/p>\n\n\n\n<p>For business analysts and systems analysts, despite automation, these trends may prove promising.<\/p>\n\n\n\n<p>Below, we\u2019ll explore a few of the underlying forces that will shape tomorrow\u2019s business world and we\u2019ll also see how these could impact the roles of business and systems analysts. First, it is important to note the key differences between these two jobs, since they can be easily confused.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Key distinctions between business and systems analysts<\/strong><\/h2>\n\n\n\n<p>Business analysis generally focuses on one of two sides of the business, broad system design or technical specification.<\/p>\n\n\n\n<p>When it comes to job roles, terminology can often be confusing, and occasionally different job descriptions will use job titles interchangeably.<\/p>\n\n\n\n<p>Here are a few definitions that can clarify the differences between different types of business analysts:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Business analysts<\/strong> focus on designing and developing business systems and processes on a large scale, without defining the specific system requirements&nbsp;<\/li><li><strong>Systems analysts<\/strong> develop and implement specific systems, often IT systems, as well as their technical requirements<\/li><li><strong>Functional analysts<\/strong> are analysts who tend to focus on a single business area, such as HR analysts or <a href=\"https:\/\/institute.walkme.com\/certification\/build-digital-adoption-solutions\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">technical digital adoption specialists<\/a><\/li><\/ul>\n\n\n\n<p>In short, these roles focus either on business process design or on technical specification.<\/p>\n\n\n\n<p>A digital adoption technician, for instance, would focus on the technical side of implementing digital adoption solutions, while a strategic <a href=\"https:\/\/www.walkme.com\/blog\/dap-professional\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">digital adoption professional<\/a> would focus more on designing large-scale digital adoption programs.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">The Digital Adoption Institute is open for registration!<br>\ud83d\udc4f\ud83c\udffd \ud83d\udc4f\ud83c\udffd \ud83d\udc4f\ud83c\udffd<br><br>The incredible <a href=\"https:\/\/twitter.com\/hashtag\/DAPprofessionals?src=hash&amp;ref_src=twsrc%5Etfw\">#DAPprofessionals<\/a> have been leading the charge into a new and impactful industry. <br><br>Ready to launch your career in the digital future?<a href=\"https:\/\/t.co\/zqIyIb5Osv\">https:\/\/t.co\/zqIyIb5Osv<\/a><\/p>&mdash; WalkMe (@WalkMeInc) <a href=\"https:\/\/twitter.com\/WalkMeInc\/status\/1293211311728480264?ref_src=twsrc%5Etfw\">August 11, 2020<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>The distinction between these two types of roles naturally matters for those seeking a position as an analyst \u2013 and fortunately for job seekers, both roles will likely be in high demand for tomorrow\u2019s fast-paced business world. This perhaps explains the increasing popularity of certain industries, such as the <a href=\"https:\/\/www.digital-adoption.com\/digital-adoption-market-size\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">digital adoption market<\/a>.<\/p>\n\n\n\n<p>To understand why let\u2019s examine some of the biggest trends that will reshape the world in the coming months and years.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3 trends defining the future of the business analyst role<\/strong><\/h2>\n\n\n\n<p>Today\u2019s changing economy is being propelled forwards by several megatrends, such as:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Technological evolution<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.walkme.com\/glossary\/technology-driven-innovation\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">Technology-driven innovation<\/a> has been disrupting the economy and the business landscape for years, and it will continue to do so for some time to come.<\/p>\n\n\n\n<p>Technologies such as the internet and mobile have radically reshaped the way we live and work. In the years ahead, emerging technologies such as AI, blockchain, and IoT will further alter the business world.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.walkme.com\/solutions\/use-case\/digital-transformation\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">Digital transformation<\/a> of the marketplace has only just begun.<\/p>\n\n\n\n<p>To keep up in the digital future, businesses will need to adapt by focusing on priorities such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Building <a href=\"https:\/\/www.walkme.com\/blog\/the-cio-impact-the-benefits-of-building-a-digital-first-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital-first business<\/a> models<\/li><li>Continually adopting new technologies<\/li><li>Staying agile and nimble<\/li><li>Using technology to innovate and create new forms of value<\/li><\/ul>\n\n\n\n<p>These are just a few examples of the many changes that companies will need to undertake to stay competitive \u2013 which suggests, among other things, that professions revolving around digital change will continue to rise in profitability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>COVID-19<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.mckinsey.com\/business-functions\/strategy-and-corporate-finance\/our-insights\/the-great-acceleration\" target=\"_blank\" rel=\"noreferrer noopener\">COVID-19 has accelerated change<\/a> in many, if not most, industries.<\/p>\n\n\n\n<p>Analysts predict that the pandemic will result in permanent changes to the way we live and work.<\/p>\n\n\n\n<p>A few of the more common predictions include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The global adoption of remote work will influence the workplace of the future, resulting in more <a href=\"https:\/\/www.walkme.com\/glossary\/hybrid-office\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">hybrid offices<\/a> and flexible work environments<\/li><li>Customer sentiment and behavior will shift, driving more people to stay health-conscious and spend more time at home<\/li><li>The economy will remain volatile for the foreseeable future, which will present both challenges and opportunities for companies willing to innovate<\/li><\/ul>\n\n\n\n<p>As with the technology trends covered earlier, the business changes being propelled by the COVID-19 pandemic suggest we will see an increased need for professionals who guide organizations through change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Culture<\/strong><\/h3>\n\n\n\n<p>Not all changes are as dramatic and rapid as the COVID-19 pandemic.&nbsp;<\/p>\n\n\n\n<p>Time itself causes a number of changes, such as the natural process of culture change \u2013 and culture, in turn, plays an important role in business and economics.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Gartner predicts that social developments and <a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/6-ways-the-workplace-will-change-in-the-next-10-years\/\" target=\"_blank\" rel=\"noreferrer noopener\">shifts in attitude will increasingly affect people\u2019s motivations<\/a>, their job choices, and, ultimately, business<\/li><li>Other research corroborates this prediction, suggesting that <a href=\"https:\/\/www.hec.edu\/en\/knowledge\/articles\/culture-and-economy-understanding-dynamics-globalization\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">culture affects the economy<\/a><\/li><li>Culture and organizational performance are interdependent as well, so large-scale cultural shifts can also drive change at the local level of the business<\/li><\/ul>\n\n\n\n<p>At first glance, these predictions may suggest that the business analyst will play a larger role in organizational culture changes than the systems analyst. Yet Gartner and others have indicated that technical roles, such as <a href=\"https:\/\/www.walkme.com\/blog\/cio-role\/\" target=\"_blank\" rel=\"noreferrer noopener\">the CIO<\/a>, will become culture change leaders in the years ahead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Takeaways<\/strong><\/h2>\n\n\n\n<p>The three trends we looked at above are certainly not the only ones affecting the direction of the business world, but they are some of the largest.&nbsp;<\/p>\n\n\n\n<p>They give a clear indication that <a href=\"https:\/\/www.walkme.com\/blog\/5-types-of-organizational-change\/\" target=\"_blank\" rel=\"noreferrer noopener\">organizational change<\/a> will remain a constant.<\/p>\n\n\n\n<p>For both business analysts and systems analysts, this is good news \u2013 after all, changes to business systems require design as well as technical implementation.<\/p>\n\n\n\n<a href=\"javascript:;\" class=\"popup-threefields m-element-hidden j-initiator j-paid_post_feature\" id=\"imgpng\" form-type-id=\"imgpng\"><img decoding=\"async\" class=\"initiator-image\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/Change-Management-A-min_8643bf07.png\"\/><\/a>\n","protected":false},"excerpt":{"rendered":"Do the business analyst and systems analyst have a place in tomorrow\u2019s digital-first business world? The economy is changing rapidly,<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":11375,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[552,201,554,110,553,468],"class_list":["post-11373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-business-analysts","tag-digital-adoption","tag-digital-adoption-manager","tag-digital-transformation","tag-systems-analysts","tag-the-future-of-work"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3 Trends That Will Define the Future of the Business Analyst Role - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"Do the business analyst and systems analyst have a place in tomorrow\u2019s digital economy? 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