{"id":10945,"date":"2021-02-09T17:33:00","date_gmt":"2021-02-09T17:33:00","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=10945"},"modified":"2023-05-08T07:59:37","modified_gmt":"2023-05-08T07:59:37","slug":"the-future-focused-cio-defining-success-through-digital-adoption","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/the-future-focused-cio-defining-success-through-digital-adoption\/","title":{"rendered":"The Future-Focused CIO: Defining Success Through Digital Adoption"},"content":{"rendered":"\n

In October of last year, Constellation Research conducted a survey of one hundred Fortune 500 CIOs on their strategies for 2021<\/a> and gave us all a sneak-peek at what\u2019s to come in the aftermath of a global pandemic. What are future-focused CIOs expecting for the year to come?<\/p>\n\n\n\n

The results are stunningly optimistic\u2014especially for the growing role of an IT leader.<\/p>\n\n\n\n

The opportunity<\/h2>\n\n\n\n

With top-level software acting as an integral piece in the larger puzzle of business continuity<\/a>, CIOs are poised to lead the success of their organizations via digital transformation. Enablement of employees and customers through optimized digital channels will be the key to maximizing returns on investments.<\/p>\n\n\n\n

So, how can CIOs be sure that the systems they have purchased are not just useful in theory, but will provide real value moving forward? WalkMe combed through Constellation\u2019s report and in doing so, found a common thread to help tie together the visions of CIOs and the desired end-result of delivering business ROI at scale. Along with the key takeaways from Constellation’s report, WalkMe’s executive summary, The Future-Focused CIO: Defining Success Through Digital Adoption<\/a>, provides the connection.<\/p>\n\n\n\n

“Don\u2019t use yesterday\u2019s linear business solutions to tackle today\u2019s exponential challenges.”<\/strong><\/span><\/em><\/p>– Constellation Research, The CIO Outlook for 2021<\/span><\/strong><\/cite><\/blockquote>\n\n\n\n

The solution<\/h2>\n\n\n\n

A Digital Adoption Platform<\/a> (DAP) or Digital Adoption Solution (DAS) changes the way organizations conduct business. TechRepublic<\/a> described these systems as, \u201ca pivotal technology that ensures proficiency of any software platform, website, or app and helps companies strengthen their position in the market, especially during the pandemic and beyond.\u201d<\/p>\n\n\n\n

<\/p>\n\n\n\n

Companies invest hundreds of millions of dollars in their applications, but then end up spending even more when they are used incorrectly. DAPs remove the guesswork for employees and executives alike through a holistic reimagining of how software works. Rather than having a disjointed and cumbersome tech stack with apps that challenge employees on a daily basis, consider having a solution that enables those users. <\/p>\n\n\n\n

To use WalkMe\u2019s Digital Adoption Platform<\/a> as an example, some of the capabilities include:<\/p>\n\n\n\n