{"id":10452,"date":"2020-12-29T15:14:50","date_gmt":"2020-12-29T15:14:50","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=10452"},"modified":"2023-05-08T07:59:34","modified_gmt":"2023-05-08T07:59:34","slug":"cio-quotes","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/cio-quotes\/","title":{"rendered":"12 CIO Quotes on COVID-19, Digital Change, and More"},"content":{"rendered":"\n<p>In this collection of quotes, we\u2019ll look at advice and observations from industry leaders who reflect on the impact of COVID-19, the <a href=\"https:\/\/www.walkme.com\/blog\/cio-role\/\">changing role of the CIO<\/a>, how digital technology is transforming business, and more.<\/p>\n\n\n\n\n\n<p>Here are a few recent quotes that can help <a href=\"https:\/\/www.walkme.com\/blog\/how-are-cios-future-proofing-organizations\/\" target=\"_blank\" rel=\"noreferrer noopener\">CIOs<\/a> navigate today\u2019s fast-paced digital economy:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>COVID-19 and times of crisis<\/strong><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201c<a href=\"https:\/\/www.walkme.com\/blog\/deliver-more-value-to-customers\/\">COVID-19<\/a> has only made digital more relevant as companies&#8230;have undergone their own massive, overnight experiment in agile, and remote ways of working.\u201d<\/p><cite><a href=\"https:\/\/www.mckinsey.com\/about-us\/new-at-mckinsey-blog\/kate-smaje-mckinsey-digital-explains-why-businesses-must-act-fast-on-digitization\" target=\"_blank\" rel=\"noreferrer noopener\">Kate Smaje<\/a>, Senior Partner, McKinsey Digital<\/cite><\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/shutterstock_1661849266-1-edited-1.jpg\" alt=\"\" class=\"wp-image-10461\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/shutterstock_1661849266-1-edited-1.jpg 758w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/shutterstock_1661849266-1-edited-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/shutterstock_1661849266-1-edited-1.jpg?resize=600,400 600w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cIt\u2019s in crises that leaders, teams and organizations are tested. This is when the big questions get asked. Does a practiced disaster recovery plan exist? What about a resilience strategy to respond and bounce back? Are all the systems in place to support work after a disaster?\u201d<\/p><cite>\u2013<a href=\"https:\/\/statescoop.com\/how-cities-rediscovered-data-and-digitization-in-2020\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jonathan Reichental<\/a>, former CIO, Palo Alto<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cThe pandemic has not only altered the way engagement is viewed across every touch point, it has also accelerated digital transformation, creating a need for relevant and personalized experiences. Now is the time, more than ever, for CMOs and CIOs to collaborate to deliver tangible business outcomes.\u201d<\/p><cite><a href=\"https:\/\/www.infosys.com\/newsroom\/press-releases\/2020\/human-experience-powered-digital-transformation.html\" target=\"_blank\" rel=\"noreferrer noopener\">Sumit Virmani<\/a>, CMO, Infosys<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Accelerated digital transformation<\/strong><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Traditionally, IT leaders reacted to uncertain times by hunkering down and going into efficiency and cost-cutting mode&#8230;the leading firms we study lean into <a href=\"https:\/\/www.walkme.com\/blog\/change-management-definition\/\" target=\"_blank\" rel=\"noreferrer noopener\">constant change<\/a> and uncertainty. At these advanced firms, CIOs are stepping up to help their firms transform customer and employee experiences, leverage digital without becoming a slave to technology, and harness the explosive power of ecosystems for innovation, disruption, and growth.<\/p><cite><a href=\"https:\/\/go.forrester.com\/blogs\/predictions-2020-cio\/\" target=\"_blank\" rel=\"noreferrer noopener\">Brian Hopkins<\/a>, VP, Principal Analyst, Forrester<\/cite><\/blockquote>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">[<a href=\"https:\/\/twitter.com\/hashtag\/WalkMe?src=hash&amp;ref_src=twsrc%5Etfw\">#WalkMe<\/a> Blog] Here are the 3 top strategies that successful <a href=\"https:\/\/twitter.com\/hashtag\/CIOs?src=hash&amp;ref_src=twsrc%5Etfw\">#CIOs<\/a> are implementing. <a href=\"https:\/\/twitter.com\/hashtag\/ThisIsDAP?src=hash&amp;ref_src=twsrc%5Etfw\">#ThisIsDAP<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/DigitalTransformation?src=hash&amp;ref_src=twsrc%5Etfw\">#DigitalTransformation<\/a> via <a href=\"https:\/\/twitter.com\/constellationr?ref_src=twsrc%5Etfw\">@constellationr<\/a> <a href=\"https:\/\/t.co\/F1uEvH9f3R\">https:\/\/t.co\/F1uEvH9f3R<\/a><\/p>&mdash; WalkMe (@WalkMeInc) <a href=\"https:\/\/twitter.com\/WalkMeInc\/status\/1333796328359428096?ref_src=twsrc%5Etfw\">December 1, 2020<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cU.S. CEOs are resilient and remain optimistic as they continue to rise to meet the challenges and opportunities resulting from the pandemic and ongoing economic uncertainty&#8230;they are accelerating the <a href=\"https:\/\/www.walkme.com\/glossary\/digital-transformation\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital transformation<\/a> of their businesses, but also see a multitude of risks apart from the pandemic \u2013 with talent risk becoming front and center in the current environment.\u201d<\/p><cite><a href=\"https:\/\/info.kpmg.us\/news-perspectives\/industry-insights-research\/kpmg-2020-ceo-outlook.html\" target=\"_blank\" rel=\"noreferrer noopener\">Paul Knopp<\/a>, KPMG U.S. Chair and CEO<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cThe value of digital channels, products and operations is immediately obvious to companies everywhere right now&#8230;this is a wake-up call for organizations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience. Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.\u201d <\/p><cite><a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/coronavirus-cio-areas-of-focus-during-the-covid-19-outbreak\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sandy Shen<\/a>, Senior Director Analyst, Gartner<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The role of the CIO<\/strong><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cCIOs and CISOs have such a unique opportunity right now in driving the enterprise forward. Be that through shaping <a href=\"https:\/\/www.walkme.com\/blog\/what-is-organizational-culture\/\" target=\"_blank\" rel=\"noreferrer noopener\">corporate culture<\/a> or guiding the company through their digital journey, technology leaders have a strong upper hand&#8230;it\u2019s a great time for the enterprise but it\u2019s also a great time for technology leaders to position themselves for space in the boardroom. This is a career-defining moment.\u201d <\/p><cite><a href=\"https:\/\/apnews.com\/press-release\/globenewswire-mobile\/technology-business-corporate-news-north-america-personnel-f382c67ac0ad8b2c5840a0cd96d72d47\" target=\"_blank\" rel=\"noreferrer noopener\">Hunter Muller<\/a>,&nbsp; President and CEO, HMG Strategy<\/cite><\/blockquote>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">IT teams have had to pivot dozens of times since the <a href=\"https:\/\/twitter.com\/hashtag\/pandemic?src=hash&amp;ref_src=twsrc%5Etfw\">#pandemic<\/a> hit. There\u2019s little room for those who are stuck in old ways, says @levgonick, <a href=\"https:\/\/twitter.com\/hashtag\/CIO?src=hash&amp;ref_src=twsrc%5Etfw\">#CIO<\/a> of <a href=\"https:\/\/twitter.com\/ASU?ref_src=twsrc%5Etfw\">@ASU<\/a>.<br><br>\u27a1\ufe0f Read more about his team\u2019s recent pivot to build the school\u2019s <a href=\"https:\/\/twitter.com\/hashtag\/HybridLearning?src=hash&amp;ref_src=twsrc%5Etfw\">#HybridLearning<\/a> environment: <a href=\"https:\/\/t.co\/xzElDQ2jiu\">https:\/\/t.co\/xzElDQ2jiu<\/a> <a href=\"https:\/\/t.co\/E7jCDoQaZv\">pic.twitter.com\/E7jCDoQaZv<\/a><\/p>&mdash; CIO.com (@CIOonline) <a href=\"https:\/\/twitter.com\/CIOonline\/status\/1309418852149858304?ref_src=twsrc%5Etfw\">September 25, 2020<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-left is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cOur job as leaders is to deeply understand what our business model is, how it works, how efficient it is, and then <a href=\"https:\/\/www.walkme.com\/content\/forrester-total-economic-impact-spotlight\/?camp=TL-Red-Hat-Spotlight&amp;sfcmpid=7014G000001uJkG\" target=\"_blank\" rel=\"noreferrer noopener\">introduce and leverage technologies<\/a>, and get everybody rallied around adopting them in a way that helps mitigate any issues associated with that.\u201d<\/p><cite><a href=\"https:\/\/www.linkedin.com\/in\/mike-kelly-8884576\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Mike Kelly<\/a>, CIO, Red Hat<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Innovation and progress<\/strong><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cTechnologies are being stretched to their limits&#8230;nontraditional approaches will enable the next rebound of <a href=\"https:\/\/www.walkme.com\/glossary\/digital-innovation\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">innovation<\/a> and efficiency.\u201d <\/p><cite><a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/gartner-top-10-strategic-predictions-for-2021-and-beyond\/\" target=\"_blank\" rel=\"noreferrer noopener\">Daryl Plummer<\/a>, Distinguished VP Analyst, Gartner<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cDigital is completely transforming the IT operating model, and that means CIOs and CFOs need to work collaboratively&#8230;These business leaders need to accelerate new delivery models such as cloud and agile, optimize technology spend to fund new innovation, and boost financial agility to make resource decisions that are aligned with the speed of business.\u201d <\/p><cite><a href=\"https:\/\/www.techrepublic.com\/article\/how-digital-transformation-disrupts-c-suite-dynamics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sunny Gupta<\/a>, CEO, Apptio<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cTo create a culture of innovation, we had to stop taking the orders and think less like renters and more like owners. Why run 15 different projects around a sales platform? Why not build one reusable set of capabilities?&#8230;We became more innovative when we started to build new solutions on reusable layers.\u201d <\/p><cite><a href=\"https:\/\/www.cio.com\/article\/3598075\/how-comcast-it-moved-from-order-taker-to-innovator.html?utm_content=content&amp;utm_source=twitter&amp;utm_medium=social&amp;utm_campaign=organic\" target=\"_blank\" rel=\"noreferrer noopener\">Rick Rioboli<\/a>, EVP &amp; CIO, Comcast<\/cite><\/blockquote>\n\n\n\n<p>For more business quotes, check out these <a href=\"https:\/\/www.walkme.com\/blog\/some-great-american-quotes-about-innovation\/\" target=\"_blank\" rel=\"noreferrer noopener\">quotes on innovation<\/a> or this list of <a href=\"https:\/\/change.walkme.com\/change-management-quotes\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noreferrer noopener\">change management quotes<\/a> on our change management blog.<\/p>\n\n\n\n<a href=\"javascript:;\" class=\"popup-threefields m-element-hidden j-initiator j-paid_post_feature\" id=\"imgpng\" form-type-id=\"imgpng\"><img decoding=\"async\" class=\"initiator-image\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/04\/Change-Management-A-min_8643bf07.png\"\/><\/a>\n","protected":false},"excerpt":{"rendered":"In this collection of quotes, we\u2019ll look at advice and observations from industry leaders who reflect on the impact of<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":10465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[483,89],"tags":[321,503],"class_list":["post-10452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cio-it","category-digital-transformation","tag-cios","tag-quotes"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>12 CIO Quotes on COVID-19, Digital Change, and More<\/title>\n<meta name=\"description\" content=\"Read this collection of CIO quotes with advice and observations from top industry leaders about the current reality of disruption and acceleration.\" \/>\n<meta name=\"robots\" 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