{"id":10294,"date":"2020-12-16T10:13:14","date_gmt":"2020-12-16T10:13:14","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=10294"},"modified":"2020-12-16T10:13:14","modified_gmt":"2020-12-16T10:13:14","slug":"gartner-report-digital-adoption-solutions","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","title":{"rendered":"Gartner Report Reveals How Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity"},"content":{"rendered":"\n

When Gartner presented the Digital Adoption Solutions (DAS) technology category in May 2019, the focus was solely on how digital adoption supports increased sales productivity<\/a>.<\/p>\n\n\n\n

That has since changed.

\u201cBy 2025, <\/em>70% of organizations<\/em><\/strong> will use digital adoption solutions across the entire technology stack to overcome still insufficient application user experiences.\u201d – Gartner<\/em><\/p>\n\n\n\n

Companies are turning to Digital Adoption Platforms (DAP)<\/a> to get the most out of their technology investments, addressing a wider range of needs across their organizations.

The latest report, \u201cImprove Employee Usage, Engagement and Productivity With Digital Adoption Solutions<\/a>,<\/em>\u201d by Gartner analysts Melissa Hilbert<\/a>, Stephen Emmott<\/a>, delves into how digital adoption solutions will transform user experiences over the next few years with practical implementation best practices and recommendations. <\/p>\n\n\n\n

A changing market<\/strong><\/h2>\n\n\n\n

As organizations shift to remote work<\/a>, the dependency on technology has only increased. Employees across all departments are faced with a myriad of software applications to perform their jobs. For employees, these apps are often coupled with minimal instruction, resulting in decreased engagement, productivity, and usage.

With the acceleration of digital transformation<\/a> and the rise of COVID-19, Gartner has seen an uptick in client inquiries around digital adoption.

What is so noteworthy about these requests is that clients aren\u2019t merely asking, \u201cwhat are digital adoption solutions?\u201d Instead, they are seeking out ways to implement DAP to get the most out of their technology investments.
<\/p>\n\n\n\n

DAP is the solution companies are looking for <\/strong><\/h2>\n\n\n\n

This surge in market awareness doesn\u2019t happen overnight. WalkMe is a digital adoption leader, with solution technology that yields a 368% ROI<\/a> on enterprise tech investments. <\/p>\n\n\n\n

\"\"
*Image Credit: Gartner<\/a><\/em><\/figcaption><\/figure><\/div>\n\n\n\n

As one of the top comprehensive digital adoption platforms, WalkMe is both employee and customer-facing<\/a>, provides key insights and deep analytics<\/a>, and engages and delights users in frictionless software experiences<\/a>.\u00a0\u00a0<\/p>\n\n\n\n

What makes WalkMe unique is that its value continues to increase<\/em><\/a> the more DAP is implemented<\/em>. For existing customers using DAP within one department or singular application, now would be the time to strategically evaluate how DAP can be applied across their organizations to maximize software investment returns.

For companies wanting to improve areas such as training and onboarding, user experience<\/a>, employee productivity, and engagement, reading the Gartner report<\/a> will give a thorough analysis on why now is the time to begin their digital adoption journey. 

As the report reflects, implementing DAP isn\u2019t a simple plug and play solution. WalkMe\u2019s DAP can be applied to all areas of an organization, resulting in positive immediate and long-term business outcomes.<\/p>\n\n\n\n

Read the full Gartner report<\/strong> <\/a>to learn how a digital adoption solution, like WalkMe, can be implemented across your organizational tech stack to allow visibility through analytics, improve training and onboarding, enhance productivity, and increase employee engagement and usage.

Gartner, Improve Employee Usage, Engagement and Productivity With Digital Adoption Solutions, 25 November 2020, Stephen Emmott, Melissa Hilbert<\/em><\/p>\n\n\n\n

*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Gartner.<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"When Gartner presented the Digital Adoption Solutions (DAS) technology category in May 2019, the focus was solely on how digital…<\/span>","protected":false},"author":246,"featured_media":10301,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,7383],"tags":[499,382,153],"class_list":["post-10294","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-industry-insights","tag-das","tag-gartner","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"\nGartner Report: Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity<\/title>\n<meta name=\"description\" content=\"A new Gartner report reveals how digital adoption solutions should be used across an entire tech stack, read how WalkMe is the market leader in digital adoption.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gartner Report: Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity\" \/>\n<meta property=\"og:description\" content=\"A new Gartner report reveals how digital adoption solutions should be used across an entire tech stack, read how WalkMe is the market leader in digital adoption.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"WalkMe Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-16T10:13:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x628-v2-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"WalkMe Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x628-v2-1.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"WalkMe Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/\",\"url\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/\",\"name\":\"Gartner Report: Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity\",\"isPartOf\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg\",\"datePublished\":\"2020-12-16T10:13:14+00:00\",\"author\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31\"},\"description\":\"A new Gartner report reveals how digital adoption solutions should be used across an entire tech stack, read how WalkMe is the market leader in digital adoption.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#primaryimage\",\"url\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg\",\"contentUrl\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg\",\"width\":1200,\"height\":583},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.walkme.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Digital Transformation\",\"item\":\"https:\/\/www.walkme.com\/blog\/category\/digital-transformation\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Gartner Report Reveals How Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#website\",\"url\":\"https:\/\/www.walkme.com\/blog\/\",\"name\":\"WalkMe Blog\",\"description\":\"Digital adoption & Change Management Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.walkme.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31\",\"name\":\"WalkMe Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g\",\"caption\":\"WalkMe Team\"},\"description\":\"WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.\",\"url\":\"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gartner Report: Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity","description":"A new Gartner report reveals how digital adoption solutions should be used across an entire tech stack, read how WalkMe is the market leader in digital adoption.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","og_locale":"en_US","og_type":"article","og_title":"Gartner Report: Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity","og_description":"A new Gartner report reveals how digital adoption solutions should be used across an entire tech stack, read how WalkMe is the market leader in digital adoption.","og_url":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","og_site_name":"WalkMe Blog","article_published_time":"2020-12-16T10:13:14+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x628-v2-1.jpg","type":"image\/jpeg"}],"author":"WalkMe Team","twitter_card":"summary_large_image","twitter_image":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x628-v2-1.jpg","twitter_misc":{"Written by":"WalkMe Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","url":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","name":"Gartner Report: Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity","isPartOf":{"@id":"https:\/\/www.walkme.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#primaryimage"},"image":{"@id":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#primaryimage"},"thumbnailUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","datePublished":"2020-12-16T10:13:14+00:00","author":{"@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31"},"description":"A new Gartner report reveals how digital adoption solutions should be used across an entire tech stack, read how WalkMe is the market leader in digital adoption.","breadcrumb":{"@id":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#primaryimage","url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","contentUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","width":1200,"height":583},{"@type":"BreadcrumbList","@id":"https:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.walkme.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Digital Transformation","item":"https:\/\/www.walkme.com\/blog\/category\/digital-transformation\/"},{"@type":"ListItem","position":3,"name":"Gartner Report Reveals How Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity"}]},{"@type":"WebSite","@id":"https:\/\/www.walkme.com\/blog\/#website","url":"https:\/\/www.walkme.com\/blog\/","name":"WalkMe Blog","description":"Digital adoption & Change Management Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.walkme.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31","name":"WalkMe Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g","caption":"WalkMe Team"},"description":"WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.","url":"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/"}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Gartner Report Reveals How Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity","url":"http:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/www.walkme.com\/blog\/gartner-report-digital-adoption-solutions\/"},"thumbnailUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","image":{"@type":"ImageObject","url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg"},"articleSection":"Digital Transformation","author":[{"@type":"Person","name":"WalkMe Team"}],"creator":["WalkMe Team"],"publisher":{"@type":"Organization","name":"WalkMe Blog","logo":""},"keywords":["das","gartner","wmb-dt"],"dateCreated":"2020-12-16T10:13:14Z","datePublished":"2020-12-16T10:13:14Z","dateModified":"2020-12-16T10:13:14Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"NewsArticle\",\"headline\":\"Gartner Report Reveals How Digital Adoption Solutions Improve Employee Usage, Engagement, and Productivity\",\"url\":\"http:\\\/\\\/www.walkme.com\\\/blog\\\/gartner-report-digital-adoption-solutions\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.walkme.com\\\/blog\\\/gartner-report-digital-adoption-solutions\\\/\"},\"thumbnailUrl\":\"https:\\\/\\\/www.walkme.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/12\\\/12_1200x583-v2-1.jpg\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.walkme.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/12\\\/12_1200x583-v2-1.jpg\"},\"articleSection\":\"Digital Transformation\",\"author\":[{\"@type\":\"Person\",\"name\":\"WalkMe Team\"}],\"creator\":[\"WalkMe Team\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"WalkMe Blog\",\"logo\":\"\"},\"keywords\":[\"das\",\"gartner\",\"wmb-dt\"],\"dateCreated\":\"2020-12-16T10:13:14Z\",\"datePublished\":\"2020-12-16T10:13:14Z\",\"dateModified\":\"2020-12-16T10:13:14Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/walkme.com\/p.js"},"lang":"en","translations":{"en":10294},"jetpack_featured_media_url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","featured_image_src":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","featured_image_src_square":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2020\/12\/12_1200x583-v2-1.jpg","author_info":{"display_name":"WalkMe Team","author_link":"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/"},"jetpack_sharing_enabled":true,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts\/10294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/users\/246"}],"replies":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/comments?post=10294"}],"version-history":[{"count":0,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts\/10294\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/media\/10301"}],"wp:attachment":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/media?parent=10294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/categories?post=10294"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/tags?post=10294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}