Strategies, structure & scale
Build the foundation for a stronger digital adoption program. Clarify roles, align leadership, and turn successful use cases into repeatable outcomes.
Main Keynote
Mission: Adoption
A WalkMe Realize Original
In a world obsessed with speed, automation, and AI hype, the enterprise pushed technology too far — and forgot the people it was meant to serve. When systems push back, the Digital Adoption Response Team (D.A.R.T.) is reactivated to restore order, expose friction, and prove that AI only delivers value when people do. Through real customer truths and live demos, this cinematic keynote reveals why the future of AI isn’t just intelligent. It’s human.
Agent
Dan Adika
CEO
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Cesar Guerra
Digital Adoption & IT Training Platform and Product Owner
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Liya Spiegel
Senior Director of Product
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Adam Michalik
WalkMe Digital Experience Analytics Product Manager
Agent
Daniel Newman
CEO, The Futurum Group
Pro-tip sessions
Driving Scale with your WalkMe Center of Excellence: Lessons from CHRISTUS Health
What does a WalkMe Center of Excellence actually do – and how can you start building (or optimizing) yours? See how CHRISTUS Health set up a cross-functional CoE to align teams, standardize execution, and scale what works. You’ll leave with clear advice and practical takeaways you can apply to your own program.
Agent
Jacob Wiese
Senior Digital Solutions Engineer
Transformation Royale: Building a WalkMe CoE that always wins
Step into the high-stakes world of digital adoption excellence, where strategy beats luck every time. Together we’ll learn the flexible frameworks and modular solutions of the most successful DAP programs to scale Centers of Excellence that are purpose-built for your organization.
Agent
Kendall Roberson
Senior Strategic Customer Success Manager
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Kelli Boyd
Senior Customer Success Manager